Urgent issue.

[TRAIN YARD SOFTWARE]

Users changing their password from within CPanel 6.4 Sx get this error:

Here is the result of your request

expect: spawn id exp3 not open
while executing
"expect -nobrace {Bad password:*} { return } {*BAD PASSWORD*} { return } {*manipulation error*} { return } password: { sleep 1
send "$newpass\r..."
invoked from within
"expect {
"Bad password:*" { return }
"*BAD PASSWORD*" { return }
"*manipulation error*" { return }
password: { sleep 1
send ..."
(file "/usr/local/cpanel/bin/securechpass" line 35)
spawn /usr/bin/passwd
Changing password for user value.
Changing password for value
(current) UNIX password:
passwd: Authentication token manipulation error

[Renjith Rajan]

Hi,

Open your shadow file (/etc/shadow ) and check if the user is listed there. If not copy the line corresponding to this user from /etc/shadow,v After this, change the password . It should work.

[dgbaker]

Umm, did you not notice the date of this thread? Also which version of cPanel?

[TRAIN YARD SOFTWARE]

wow took 1 years to get a responce, lol

-Ed

[dgbaker]

Slow and steady wins the race eh? .... To funny.

[bwalla]

For the record, although a late response, it worked for my issue

[peruda.com]

Having a similar problem with cPanel 9.9.8-S14 on FreeBSD 5.2.1 - users cannot change their password via the Change Password link - it appears to change OK, but does not actually change.

I have no /etc/shadow file.. I assume it is in a different location in BSD. Has anyone run into this? Thanks!