URGENT! Multiaccount transfer issue! md5 checksum error

[kenby]

Hello,
I'm getting the following error while I'm transferring accounts from old server to new server

Copy an account from another server
Attempting to copy hidesign from 67.205.89.107
Packaging the account: (/usr/local/cpanel/scripts/pkgacct --skiphomedir hidesign "" --split --compressed --mysql 5.1)...

    pkgacct started.
    pkgacct version 10 - user : hidesign - tarball: 1 - target mysql : 5.1 - split: 1 - incremental: 0 - homedir: 0 - archive version: 3 - running with uid 0
    pkgacct working dir : /home/cpmove-hidesign

Done
1.13 TB free, need 0 Bytes
Warning: file location not sent.. guessing.. this may not work ....
Using the single archive method (/home/cpmove-hidesign.tar.gz)!
Copy Destination: /home
Transfer Error
The remote server didn't report a correct md5sum of the archive. Please ensure you selected the correct type of remote server.

Removing Copied Archive on remote server.... Done 

The error happened after I was transferring lot's of accounts from the old server and the old server crashed.
now all selected accounts return the same error
contacting to cpanel they told me to transfer using incremental transfer disabled, but it doesn't help.
Also the /scripts/pkgacct username does not work, here is the /script/pkg user result :

/scripts/pkgacct icertco
pkgacct started.
pkgacct version 10 - user : icertco - tarball: 1 - target mysql : default - split: 0 - incremental: 0 - homedir: 1 - archive version: 3 - running with uid 0
pkgacct working dir : /home/cpmove-icertco
...failed to create the working dir: /home/cpmove-icertco.  You can specify an alternate directory like /tmp by running [pkgacct - icertco - av: 3 icertco /tmp]
root@power [~]# /scripts/pkgacct icertco 

How can I now transfer 500 account!?

[kenby]

I have also opened a cpanel ticket(#1868837)

[cPanelBrianO]

When migrating accounts, the error message:

The remote server didn't report a correct md5sum of the archive. Please ensure you selected the correct type of remote server.

doesn't necessarily point to a given problem. This is just the generic message you will see when the pkgacct process failed to complete on the source machine you're migrating from. The root cause of the problem could be any number of causes. Without fully investigating the issue, it's impossible to suggest what the root cause may be. Any suggestion would be sheer speculation.

When you experience such a problem, it's best advised to submit a support ticket to us (like you've done). For anyone else reading this thread, the links to submit a ticket are in my signature.