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Thread: Users cannot login

  1. #1
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Sep 2007
    Posts
    6

    Default Users cannot login

    Users cannot login using the link:
    http://domain.com:2082 or https://domain.com:2083 or http://domain.com/cpanel
    The server is centos with cPanel 11.25.0-E41363 - WHM 11.25.0 - X 3.9
    All needed ports are open in the firewall, I also ran /scripts/fixeverything.
    Please advice. thank you.

  2. #2
    Member
    Join Date
    Jun 2008
    Posts
    41

    Default

    I assume the domain.com has not propagate to your server yet.

    Have you tried pinging domain.com?

    do ping domain.com and see which IP it goes to, if it goes to your server's IP, it should work.
    Do you have an offsite backup of your cPanel/WHM powered websites?
    [+] cPanelAutoBackup.Com - Automated Daily cPanel Backup - Powered by Amazon AWS

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