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Thread: Users Can't Change Password In CPanel

  1. #1
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    Default Users Can't Change Password In CPanel

    They can login when I change the password for them via ssh. If they try to change the password via CPanel they get the following error:

    spawn /usr/bin/passwd
    Changing local password for clientname
    Old Password:
    New Password:

    It is exactly how you see it. Blank text after password. Passwords do not update for any account.

    I tried to run
    /scripts/fixeverything but have a .pl error on line 17 and it stops.
    Tried running a few other /scripts comands and they all give me some sort of .pl error on line #.
    Can't find distro version at /scripts/fileversion.pl line 17.

    cPanel.net Support Ticket Number: 29854

  2. #2
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    Default

    If this is a freebsd server, install expect from /usr/ports/lang/expect. This should correct the problem.

  3. #3
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    That did not work unfortunetly.

  4. #4
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    Any updates?

    I'm facing exact thing on one of my Linux 7.3 CPanel server

  5. #5
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    Sorry. I had this same problem but installing expect did the trick. Hope you get a resolution soon.

  6. #6
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    Thumbs down

    Now the e-mail is down..cpanel is just falling apart on me and nothing was done to it.

    Tried restarting my POP3 server and still can't get e-mails..

    Is there any way I can downgrade CPanel to version 7 I'm currently running the latest stable version and obviously there are too many bugs in it
    Last edited by GlobalPN; 11-19-2003 at 01:31 PM.

  7. #7
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    I hate to bump...
    but...
    BUMP!
    Where are the CPanel Techs?....

    If CPanel can't run with FreeBSD 5.1 then this is false advertisement...at least support your product.

  8. #8
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    GlobalPN: have you put Support ticket no. 29854 for this case?

    Any updates on the Support ticket ?

    thanks

  9. #9
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    Default

    No updates from the support ticket. They seemed to have stopped caring...

  10. #10
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    Default

    anyone have any updates on this?

  11. #11
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    Default

    They have a partial fix. Still need to update it to work with FTP once password is changed.

  12. #12
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    Default

    what is the partial fix, and how partial is it?

  13. #13
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    Fixes the password changes but does not fix the password changes for the FTP. You can check out the latest on this problem on my forums since I like keeping many things open to our customers and users:
    http://www.gpnhosting.net/forums/vie...91d4beb3f5b02d

    One problem is fixed but there is still the problem with the main ID's FTP. They will be giving out an updated fix of this shortly from what I was told. The main FTP's ID can be fixed with the synchronize feature.

  14. #14
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    this problem is a pain in the ass, red hat 9. same issue here.

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