v11.24 STABLE - Errors - httpd.conf / dedicated IPs / ssl certificates

[cPanelCory]

Can you please submit a ticket here:

https://tickets.cpanel.net/submit

Thank you,

[safitech]

After completing the upgrade to v11.24 successfully we've experienced a slight issue... and this isn't on one server, but multiple servers across multiple datacenters.

For some reason the following was added to the httpd.conf for majority of IP's on each server...

================================

# DO NOT EDIT. AUTOMATICALLY GENERATED. IF YOU NEED TO MAKE A CHANGE PLEASE USE THE INCLUDE FILES.

<VirtualHost 127.0.0.1:80>
ServerName server.hostname.com
DocumentRoot /usr/local/apache/htdocs
ServerAdmin logs@ourdomain.net
<IfModule mod_suphp.c>
suPHP_UserGroup nobody nobody
</IfModule>
</VirtualHost>

================================

The problem with this is that now when you "Show IP Address Usage" all the once dedicated IP's now show as having two hostname's attached to them...

To compound this issue you can't reload/update SSL cert's on these IP's/hosts because CPanel doesn't think the IP's are dedicated any longer...

Yes I've tried rebuilding the httpd.conf and that did nothing...

Anyone else experiencing this or have a fix?

[safitech]

Can you please submit a ticket here:

https://tickets.cpanel.net/submit

Thank you,

Done - [cPanel ID# 362789]

[cPanelCory]

In the end this turned out to be a problem only with the SSLs and Dedicated IPs. It seems in 11.23 there was some reseller data being left behind, which would make an IP appear to not be dedicated. If you should run into this issue when upgrading to STABLE 11.24, please run the following:

/scripts/autorepair cleanup_reseller_data

That should clean out the old data and allow you to add SSL certs.

If not, as always, please submit a ticket and we'll take a look for you.

Thanks,

[safitech]

In the end this turned out to be a problem only with the SSLs and Dedicated IPs. It seems in 11.23 there was some reseller data being left behind, which would make an IP appear to not be dedicated. If you should run into this issue when upgrading to STABLE 11.24, please run the following:

/scripts/autorepair cleanup_reseller_data

That should clean out the old data and allow you to add SSL certs.

If not, as always, please submit a ticket and we'll take a look for you.

Thanks,

Cory didn't mention it but this has since been pushed out to the STABLE release via the following patch verison...

Stable 33345
2009-01-22 15:38:05

Fixes
Free reseller shared IP delegation upon removing reseller permissions