Visual Mail Troubleshooter doesn't work - broken image

[remik]

Hi,
I have a problem with Visual Mail Troubleshooter. I get a broken image, when trying to preview it I get the following error:
The image https://......./cgi/traceaddy.cgi?poszarp@op.pl cannot be displayed, because it contains errors.

I tried running:
/scripts/installgd

it says that GD is installed ok.

I am using:
WHM 9.9.9 cPanel 9.9.9-R157
RedHat Enterprise 3 i686 - WHM X v3.1.0


Remik

[Aric1]

Try

/scripts/updatenow
/scripts/cleangd

[remik]

Hi,
updatenow shows errors with download. I get the following errors:

---------------------------------
Sync Source: http://httpupdate.cpanel.net/STABLE/scripts
Fetching http://httpupdate.cpanel.net/cpanels...lock....Trying httpupdate.cpanel.net @ 69.72.164.151
Error 404 while fetching url http://httpupdate.cpanel.net//cpanel...panelsync.lock
...Done
Fetching http://httpupdate.cpanel.net/cpanels....bz2....Trying httpupdate.cpanel.net @ 69.72.164.152
Error 404 while fetching url http://httpupdate.cpanel.net//cpanel...cpanelsync.bz2
...Done

bzip2: Compressed file ends unexpectedly;
perhaps it is corrupted? *Possible* reason follows.
bzip2: Success
Input file = /scripts/.cpanelsync.bz2, output file = /scripts/.cpanelsync

It is possible that the compressed file(s) have become corrupted.
You can use the -tvv option to test integrity of such files.

You can use the `bzip2recover' program to attempt to recover
data from undamaged sections of corrupted files.

bzip2: Deleting output file /scripts/.cpanelsync, if it exists.
Fetching http://httpupdate.cpanel.net/cpanels...sync....Trying httpupdate.cpanel.net @ 69.72.164.151
Error 404 while fetching url http://httpupdate.cpanel.net//cpanel...ts/.cpanelsync
...Done
Download Failed... trying again..
---------------------------------

/scripts/cleangd - worked fine, but I still get a broken image in Visual Mail Troubleshooter.

[Aric1]

If you are using the latest stable release of CPANEL, try switching to the latest Release build, update cpanel and try again.

[remik]

thx. it helped. now everything works fine.