Webalizer problem

[adapter]

Hi,

i have a account that when try to see the stats in cpanel for Webalizer the panel display the following error:

Webalizer stats have not yet been generated

i have run also /scripts/runweblogs but this not fix the problem.

[adapter]

umm when i run weblogs i get for this account:

/usr/local/cpanel/3rdparty/bin/english/webalizer: error while loading shared libraries: libpng.so.2: cannot open shared object file: No such file or directory

[kahoz]

Hi,

i have a account that when try to see the stats in cpanel for Webalizer the panel display the following error:

Webalizer stats have not yet been generated

i have run also /scripts/runweblogs but this not fix the problem.

the same happened here, any ideas?

[tanfwc]

Did you modify libpng.so.2 or is it missing?

[kahoz]

are u talking to me ? :P

my /scripts/runweblogs runs as usual (i think).

Log checker loaded ok..
==> Loading Config (cpanellogd) .... Done
Urchin webserver stopped
Urchin scheduler stopped
1
==> cpaneld(logger) 8.0 Starting (1 processor system).....
==> Shared RRDTOOL support enabled
Processing user...
[add subdomain] user rui.user.name
[add subdomain] user test.user.name
Run Logs user,user.name,3758096384,rui.user.name test.user.name
LANGUAGE: portuguese /usr/local/cpanel/lang/.portuguese
Update status for /var/cpanel/bandwidth/user-http.rrd: (0)
Processing exim stats for user.......Done
Update status for /var/cpanel/bandwidth/user-all.rrd: (0)
LANGUAGE: portuguese /usr/local/cpanel/lang/.portuguese
Archive Status: 0
About to fork() [ALL DOMAINS: rui.user.name test.user.name]
Update for config "/home/user/tmp/awstats/awstats.user.name.conf"
With data in log file "/usr/local/apache/domlogs/user.name"...
Phase 1 : First bypass old records, searching new record...
Direct access to last remembered record has fallen on another record.
So searching new records from beginning of log file...
Phase 2 : Now process new records (Flush history on disk after 20000 hosts)...
Jumped lines in file: 0
Parsed lines in file: 8
Found 0 dropped records,
Found 0 corrupted records,
Found 0 old records,
Found 8 new qualified records.
Update for config "/home/user/tmp/awstats/awstats.rui.user.name.conf"
With data in log file "/usr/local/apache/domlogs/rui.user.name"...
Phase 1 : First bypass old records, searching new record...
Direct access to last remembered record has fallen on another record.
So searching new records from beginning of log file...
Phase 2 : Now process new records (Flush history on disk after 20000 hosts)...
Jumped lines in file: 0
Parsed lines in file: 43
Found 0 dropped records,
Found 0 corrupted records,
Found 0 old records,
Found 43 new qualified records.
Update for config "/home/user/tmp/awstats/awstats.test.user.name.conf"
With data in log file "/usr/local/apache/domlogs/test.user.name"...
Phase 1 : First bypass old records, searching new record...
Direct access to last remembered record is out of file.
So searching it from beginning of log file...
Phase 2 : Now process new records (Flush history on disk after 20000 hosts)...
Jumped lines in file: 0
Parsed lines in file: 8
Found 0 dropped records,
Found 0 corrupted records,
Found 0 old records,
Found 8 new qualified records.
Complete

[tanfwc]

I think you touch that lib.

[kahoz]

Let me clarify some things,

I'm not adapter, so i don't have the problem with the lib. I never modified or deleted it.

The problem i have is:

Webalizer stats have not yet been generated

My /scripts/runweblogs returns:

Log checker loaded ok..
==> Loading Config (cpanellogd) .... Done
Urchin webserver stopped
Urchin scheduler stopped
1
==> cpaneld(logger) 8.0 Starting (1 processor system).....
==> Shared RRDTOOL support enabled
Processing user...
[add subdomain] user rui.user.name
[add subdomain] user test.user.name
Run Logs user,user.name,3758096384,rui.user.name test.user.name
LANGUAGE: portuguese /usr/local/cpanel/lang/.portuguese
Update status for /var/cpanel/bandwidth/user-http.rrd: (0)
Processing exim stats for user.......Done
Update status for /var/cpanel/bandwidth/user-all.rrd: (0)
LANGUAGE: portuguese /usr/local/cpanel/lang/.portuguese
Archive Status: 0
About to fork() [ALL DOMAINS: rui.user.name test.user.name]
Update for config "/home/user/tmp/awstats/awstats.user.name.conf"
With data in log file "/usr/local/apache/domlogs/user.name"...
Phase 1 : First bypass old records, searching new record...
Direct access to last remembered record has fallen on another record.
So searching new records from beginning of log file...
Phase 2 : Now process new records (Flush history on disk after 20000 hosts)...
Jumped lines in file: 0
Parsed lines in file: 8
Found 0 dropped records,
Found 0 corrupted records,
Found 0 old records,
Found 8 new qualified records.
Update for config "/home/user/tmp/awstats/awstats.rui.user.name.conf"
With data in log file "/usr/local/apache/domlogs/rui.user.name"...
Phase 1 : First bypass old records, searching new record...
Direct access to last remembered record has fallen on another record.
So searching new records from beginning of log file...
Phase 2 : Now process new records (Flush history on disk after 20000 hosts)...
Jumped lines in file: 0
Parsed lines in file: 43
Found 0 dropped records,
Found 0 corrupted records,
Found 0 old records,
Found 43 new qualified records.
Update for config "/home/user/tmp/awstats/awstats.test.user.name.conf"
With data in log file "/usr/local/apache/domlogs/test.user.name"...
Phase 1 : First bypass old records, searching new record...
Direct access to last remembered record is out of file.
So searching it from beginning of log file...
Phase 2 : Now process new records (Flush history on disk after 20000 hosts)...
Jumped lines in file: 0
Parsed lines in file: 8
Found 0 dropped records,
Found 0 corrupted records,
Found 0 old records,
Found 8 new qualified records.
Complete

And the main problem remains..

I also tried /scripts/fixwebalizer but no there is no progress in this issue.

[cpdan]

error while loading shared libraries: libpng.so.2: cannot open shared object file: No such file or directory

I'm guessing FreeBSD or Fedora, am I right?

locate -u or /usr/libexec/locate.updatedb
locate libpng.so

ln -s EXISTING/libpng.so SAMEDIRASEXISTING/linpng.so.2

so if locate libpng.so returns

/usr/lib/linpng.so.6

ln -s /usr/lib/linpng.so.6 /usr/lib/linpng.so.2