Webdisk Still Configured for Old IP

[Solokron]

We have moved our server to a new network. A client who uses web disk has re-downloaded and ran the reg file but it appears it is still trying to connect to the old server IP. Is there a quick fix for this that a client can use besides digging through the registry?

[cPanelDavidG]

We have moved our server to a new network. A client who uses web disk has re-downloaded and ran the reg file but it appears it is still trying to connect to the old server IP. Is there a quick fix for this that a client can use besides digging through the registry?

Have them remove their web disk by deleting the icon in My Network Places for the web disk. Then have them re-add it.

If that doesn't work, please let our technical analysts take a look at this for you: http://tickets.cpanel.net/submit