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Thread: webmail logout error

  1. #1
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    Mar 2004
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    8

    Default webmail logout error

    Using WHM 9.1.0 cPanel 9.1.0-S93 here.

    Logging out of neomail (accessed via CP) generates the following:

    Internal Server Error
    Unable to open document (./xyz/webmaillogout.cgi) at cpsrvd.pl line 957
    main::dodoc_cpaneld() called at cpsrvd.pl line 374
    main::dodoc() called at cpsrvd.pl line 307

    cpsrvd/9.1.0 Server at XXX.XXX.XXX.XX
    The "xyz" would be a user name.

    I did a search for "webmailogout" here... nothing found.

    What's up with this? And what needs to be corrected?
    Good deeds rarely go unpunished.

  2. #2
    Registered Member
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    Jan 2002
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    153

    Default

    Also seeing this error. Did you manage to fix this?

  3. #3
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    628

    Default

    I am now getting this error as well on servers with the cpane ver 9.1.0-R85.

    I have one old server that isn't really in commission anymore that is running cpanel 8.9.0-R33 and it isn't getting this error.

    I'm gonna submit a bug report if no one has a solution.

    Damion

  4. #4
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    Default

    Originally posted by noimad1
    I am now getting this error as well on servers with the cpane ver 9.1.0-R85.

    I have one old server that isn't really in commission anymore that is running cpanel 8.9.0-R33 and it isn't getting this error.

    I'm gonna submit a bug report if no one has a solution.

    Damion
    I went ahead and submitted a bug report.

  5. #5
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    Default

    Found no fix here. Let us know if you get any response to your ticket.

  6. #6
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    Default

    Originally posted by purplepaws
    Found no fix here. Let us know if you get any response to your ticket.
    Cpanel guys said it is fixed on the Edge Release. I think I will wait until Stable myself.

    Damion

  7. #7
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    Jan 2004
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    Default

    Well, I have the same issue here.

    The error message will gone if you use http://domain.com/2095 or http://domain.com/webmail
    and access the mailbox with username and password.

    But... it will show up again, if i login with my root or reseller password and access the webmail from control panel.

    Internal Server Error
    Unable to open document (./domain/webmaillogout.cgi) at cpsrvd.pl line 948
    main::dodoc_cpaneld() called at cpsrvd.pl line 372
    main::dodoc() called at cpsrvd.pl line 305

    Maybe we have to wait for another update from cpanel

  8. #8
    Registered Member
    Join Date
    Dec 2003
    Posts
    10

    Default webmail logout error

    I'm also receiving this error.

    Any fixes or known causes yet?

  9. #9
    Registered Member
    Join Date
    Mar 2003
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    628

    Default Re: webmail logout error

    Originally posted by skanwhost
    I'm also receiving this error.

    Any fixes or known causes yet?
    According to the cpanel guys, the problem was actually fixed on the edge release..not sure if it made it to stable yet......

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