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  1. #1
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    Default Weird issue with 2 servers

    Ok we have two servers. Now for some reason our DNS clustering has stoped working and they wont evne connect to each other. When I try to add the second server to server 1 I get this message:
    There was an error while processing your request: Cpanel::Accounting returned [HTTP/1.0 900 NET OR SSL ERROR ./cgi/trustclustermaster.cgi 5139: open_tcp_connection: failed `server2ip', 2087 (No route to host) ]

    when I try to add server 1 to server 2 I get a timeout after a minute of wiating. I can't even get a ping responce from them. This is getting very confusing for me becuase I can't seem to find whats wrong. Thanks for your help!

  2. #2
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    Do have have a firewall running on/for either server? If so, make sure that port 2087 is open IN and OUT bound.
    Jonathan Michaelson

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  3. #3
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    Nope the ports are all open, its not just cpanel, I cant even have the boxes ping each other, from box 1 to box 2 I get "destination host unreachable" and from box 2 to box 1 I get "timed out".

    Edit: We have APF on each server but we dont restrict outgoing traffic and the port is in the allow list for incoming ports.
    Last edited by TSD500; 07-04-2004 at 03:53 PM.

  4. #4
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    Default re:

    I am recieving the same problem.

  5. #5
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    Sounds like an IP routing problem at the NOC then, if you cannot even ping each server from the other.
    Jonathan Michaelson

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  6. #6
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    Heres the traceroute if it helps any:
    root@server1 [/etc/apf]# traceroute 66.197.173.141
    traceroute to 66.197.173.141 (66.197.173.141), 30 hops max, 38 byte packets
    1 66.197.173.197 (66.197.173.197) 2998.551 ms !H 2994.306 ms !H 2999.938 ms
    !H

    root@server2 [/etc]# traceroute 65.75.137.80
    traceroute to 65.75.137.80 (65.75.137.80), 30 hops max, 38 byte packets
    1 64.191.111.1 (64.191.111.1) 0.724 ms 0.550 ms 1.440 ms
    2 66.197.191.81 (66.197.191.81) 1.431 ms 1.884 ms 0.522 ms
    3 66.197.191.46 (66.197.191.46) 5.519 ms 5.554 ms 5.293 ms
    4 ge3-0.2.cr01.phl02.pccwbtn.net (63.218.31.5) 6.500 ms 6.172 ms 5.294 ms
    5 pos5-0.cr02.ash01.pccwbtn.net (63.216.0.18) 17.514 ms 18.654 ms 18.189 ms
    6 206.111.0.25 (206.111.0.25) 14.177 ms 13.788 ms 13.270 ms
    7 p5-0-0.RAR1.Washington-DC.us.xo.net (65.106.3.133) 19.854 ms 20.819 ms 52.056 ms
    8 p1-0-0.RAR1.SanJose-CA.us.xo.net (65.106.0.38) 97.461 ms 147.702 ms 96.558 ms
    9 p0-0-0.MAR1.Fremont-CA.us.xo.net (65.106.5.134) 98.462 ms 96.834 ms 97.023 ms
    10 p0-0.CHR1.Fremont-CA.us.xo.net (207.88.80.178) 98.999 ms 98.382 ms 98.734 ms
    11 67.104.60.222.ptr.us.xo.net (67.104.60.222) 91.833 ms 93.738 ms 92.455 ms
    12 66.79.175.2 (66.79.175.2) 92.111 ms 91.887 ms 92.215 ms
    13 * * *
    after 13 it keeps on going until it gets to 30 and times out.

  7. #7
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    O and its only between servers that ping fails, I can ping both fine from everywhere else.

  8. #8
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
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    You mentioned that you do use APF - is it possible that one or the other has blacklisted the other. You can check on both with:

    iptables -L -n | grep other-server-ip-address
    Jonathan Michaelson

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