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  1. #1
    Member
    Join Date
    Apr 2005
    Posts
    15

    Default weird issue

    I am receiving following email every 3-4 hours. With some reasons server load reaching for 6 or 7. When i reboot the server it goes down again to 0.01 level. I suspect the problem is caused by CPanel/WHM Update. While Cpanel/WHM trying to do an auto update it is just going to a loop causing server load to go crazy. I am not sure how to solve this issue


    IMPORTANT: Do not ignore this email.
    This is cPanel stats runner on espresso.quicklyweb.net!
    While processing the log files for user bafflebo, the cpu has been
    maxed out for more then a 6 hour period. The current load/uptime line on the server at the time of
    this email is
    15:44:26 up 5 days, 16:41, 0 users, load average: 3.66, 3.65, 3.66
    You should check the server to see why the load is so high and take
    steps to lower the load. If you want stats to continue to run even with a high load; Edit
    /var/cpanel/cpanel.config and change extracpus to a number larger then 0 (run
    /usr/local/cpanel/startup afterwards to pickup the changes).

  2. #2
    cPanel Partner NOC cPanel Partner NOC Badge AndyReed's Avatar
    Join Date
    May 2004
    Location
    Minneapolis, MN
    Posts
    2,223

    Default

    Quote Originally Posted by quicklyweb
    I am receiving following email every 3-4 hours. With some reasons server load reaching for 6 or 7. When i reboot the server it goes down again to 0.01 level.

    IMPORTANT: Do not ignore this email.
    This is cPanel stats runner on espresso.quicklyweb.net!
    While processing the log files for user bafflebo, the cpu has been
    maxed out for more then a 6 hour period. The current load/uptime line on the server at the time of
    this email is
    15:44:26 up 5 days, 16:41, 0 users, load average: 3.66, 3.65, 3.66
    You should check the server to see why the load is so high and take
    steps to lower the load. If you want stats to continue to run even with a high load; Edit
    /var/cpanel/cpanel.config and change extracpus to a number larger then 0 (run
    /usr/local/cpanel/startup afterwards to pickup the changes).
    You don't need to reboot the server. In addition to the message given in the error message above, you need see why the load is so high. There are a couple of places in the WHM where you can do that: Server Status >> CPU/Memory/MySQL Usage and System Health >> Show Current CPU Usage.
    Andy Reed
    RHCE and CCNA
    ServerTune.com

  3. #3
    Member
    Join Date
    Apr 2005
    Posts
    15

    Default

    Well as i said it is caused by Cpanel update as i get follofing output on Cpu/Memory/Mysql Usage page


    Top Process %CPU 92.3 /usr/bin/perl /scripts/realperlinstaller Time::HiRes Net::AIM Net::SSLeay Archive::Tar GD::Graph Tree::MultiNode Tie::IxHash HTML::Entities IO::Tty Bundle:BD::mysql CGI MD5 Digest::MD5 Expect Mail::SpamAssassin Net:NS Bundle::Interchange Geo::IPfree Digest::SHA1 Sys::Hostname::Long File::Scan::ClamAV
    Top Process %CPU 73.0 /usr/bin/perl /scripts/realperlinstaller Time::HiRes Net::AIM Net::SSLeay Archive::Tar GD::Graph Tree::MultiNode Tie::IxHash HTML::Entities IO::Tty Bundle:BD::mysql CGI MD5 Digest::MD5 Expect Mail::SpamAssassin Net:NS Bundle::Interchange Geo::IPfree Digest::SHA1 Sys::Hostname::Long File::Scan::ClamAV
    Top Process %CPU 72.9 /usr/bin/perl /scripts/realperlinstaller Time::HiRes Net::AIM Net::SSLeay Archive::Tar GD::Graph Tree::MultiNode Tie::IxHash HTML::Entities IO::Tty Bundle:BD::mysql CGI MD5 Digest::MD5 Expect Mail::SpamAssassin Net:NS Bundle::Interchange Geo::IPfree Digest::SHA1 Sys::Hostname::Long File::Scan::ClamAV

  4. #4
    Super Moderator This forum account has been confirmed by cPanel staff to represent a vendor. chirpy's Avatar
    Join Date
    Jun 2002
    Location
    Go on, have a guess
    Posts
    13,495

    Default

    You need to kill off the looping processes and read this thread:
    http://forums.cpanel.net/showthread.php?t=48237
    Jonathan Michaelson

    Need your cPanel servers secured and tuned?
    cPanel Server Configuration, Security, Recovery and Antivirus/AntiSpam Services
    Developers of the most effective (and free) Firewall & Security Solution for cPanel Servers - csf
    http://www.configserver.com

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