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  1. #1
    Member nyjimbo's Avatar
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    Default What to do when Cpanel update server is down ?

    Tonight I tried to manually update one of my servers and using WHM to do the UPCP I got this:

    --------
    Updating /scripts ...
    Sync Source: http://httpupdate.cpanel.net/EDGE-FREEBSD/scripts
    Fetching
    http://httpupdate.cpanel.net/cpanels...panelsync.lock
    (0)....@69.72.164.155......connected......receiving...100%......Done
    The update server is currently updating its files.
    It may take up to 30 minutes before access can be obtained.
    Waiting 30 seconds for access to the update server......
    -------------


    Of course it ran and ran and ran for a long time, trying every 30 seconds to connect and download the updates. Problem is that you dont have a clean way of getting out of it. If you just kill your browser the updater stuff is still running on the server. The only way I can think of bailing out is to do a reboot of my machine to kill off the update stuff and abandon the process. So I had to boot, wait a half hour, try again and had the same problem so I had to boot to kill it again.

    Is there a better way than this?. I dont want to leave the machine for hours trying to do the update if something is wrong on Cpanels end and quite frankly if they are just about to release the latest cutting edge I DO NOT want to be the first guinea pig to download it.
    "A dog has raised it’s hind leg on the age of nevermore !"
    -- Rolf

  2. #2
    cPanel Partner NOC cPanel Partner NOC Badge
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    Default

    kill off the process no need to reboot

    run ps auxf find the pid and kill it
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  3. #3
    Member nyjimbo's Avatar
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    Default

    Quote Originally Posted by dalem
    kill off the process no need to reboot

    run ps auxf find the pid and kill it
    Yeah, but it was like 5 tasks and I was worried if I killed one it might trigger one of the others to continue on. I've been through nasty stuff killing something only to see the rest of the stream wake up and try to continue and it getting out of control. I was just hoping for an option like "Do you want to abandon now or continue waiting..." or something.
    "A dog has raised it’s hind leg on the age of nevermore !"
    -- Rolf

  4. #4
    cPanel Partner NOC cPanel Partner NOC Badge
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    Default

    kill " \_ cPanel Update (upcp) - Master" all others will stop
    Lowest Host/Empire Technology LLC
    Affordable hosting solutions http://empire-hosting.net
    List Your hosting site FREE in http://hostgeneration.com

  5. #5
    Member
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    Default

    Check

    ps -axfu|grep upcp

    ps -axfu|grep cPanel

    kill -9 the pid's
    -Kris
    HostMerit
    'Web Hosting on Your Terms'

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