What does this mean? [cpbackup] Setting I/O priority to reduce system load

[cPanelTristan]

The 11.30 upcp does have a different format than the 11.28 version did. The upcp was changed to have a more legible format so it would be easier to know what is happening specifically for each section of the log.

As for the cpbackup email, it is likely reducing the priority by renicing cpbackup to priority 3 so it will use less system load. This should not be an issue, since it would simply means cpbackup will run a bit longer but take up less system resources while it runs. If you are having a specific issue with this, please let us know via a ticket.

[AlanH]

As for the cpbackup email, it is likely reducing the priority by renicing cpbackup to priority 3 so it will use less system load.

That in itself isn't a problem. However, there is now no cpbackup log with the email. There is just this single line in the email body. With 11.28, there was a cpbackup log emailed through as an attachment.

[cPanelTristan]

However, there is now no cpbackup log with the email. There is just this single line in the email body. With 11.28, there was a cpbackup log emailed through as an attachment.

As I stated:

If you are having a specific issue with this, please let us know via a ticket.

This sounds like an issue, so please submit a ticket for us to investigate it. Please post the ticket number here upon submitting one.

[AlanH]

Sorry, I thought that when you said

If you are having a specific issue with this

...you meant a specific issue with

reducing the priority by renicing cpbackup to priority 3 so it will use less system load

...which I don't.

All I was trying to do was add a bit more detail to the OP's post. Unfortunately I don't have a cPanel Store or Tickets account so I'd need to raise it via my dedicated server provider.

[cPanelTristan]

Anyone is welcome to open up a ticket with us provided a valid cPanel license exists. We have complimentary support at no cost via our ticket system. All we do require beyond a cPanel license would be root SSH and WHM access to the machine. You can use the link in my signature to submit a ticket. Your service provider does not have to do this for you. The system will create an account for you in our ticket system upon opening your first ticket with valid login credentials.

[cpanelnick]

Sorry, I thought that when you said


...you meant a specific issue with


...which I don't.

All I was trying to do was add a bit more detail to the OP's post. Unfortunately I don't have a cPanel Store or Tickets account so I'd need to raise it via my dedicated server provider.

As long as you have root access to the server, you can always open at ticket at https://tickets.cpanel.net/submit/ by scrolling to the bottom of the page.

[ethix]

That in itself isn't a problem. However, there is now no cpbackup log with the email. There is just this single line in the email body. With 11.28, there was a cpbackup log emailed through as an attachment.

Just adding a me too to this. I am about to submit a ticket.

[Nick57]

I was wondering if I can give more priority to the backup process?
prio 3 gives me a lot of: Waiting for load to go down to continue... when copying the homedir....
It is taking way to long now to backup within my time frame.

Any help much appreciated.

[cPanelTristan]

You could simply increase the WHM > Tweak Settings > Extra CPUs for server load option from 0 to 5 or 10, which means that load of 5 or 10 on the machine will need to exist before the machine delays the backups. You don't have to renice the process in order to increase the load threshold considered too high for backups to proceed.