For the first 12 months I used cPanel, quotas worked great and would allow clients to go over their disk space, then I could check it through WHM and send them an email stating they had to decrease their disk usage or be charged for extra space. All the sudden two months ago something screwed up and now when a client reaches their quota everything completely shuts down on their account (they can't get email and their control panel will not come up).
Is there anyway that I can be notified as soon as a client reaches their limit so I can notify them? I really don't want to have their email address in the .contactemail file and would like to know if there's another way for it to just notify myself. Better yet, does anyoen know of a way to make the quotas like they were before? I would rather be able to charge them for overusage and not shut their site down instead of the way it works now which really stinks.