WHM/Cpanel stopped loading

[NDP]

Hey

I had a named problem. After searching the web i found it might be better to do a CPanel update through SSH. I tried this and i think after this my CPanel and WHM stopped loading. Whenever i access any of the ports 2082 or 2086 or through https it brings a page like this:

The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.

--------------------------------------------------------------------------------

I have tried to stop and restart CPanel and even tried another CPanel update through SSH. I have tried a reboot.

Does anyone have any idea why this could have happened?

Thanks in Advance!

[innovative2001]

Hello,

Please try to restart httpd and named service and then try again to open cpanel and whm.

If the problem still persists then please provide me the exact URL which you are using.

[NDP]

This did not work.

The URL is http://66.90.103.31:2086

Summary of what happens:

Restarting Named

service named restart
Stopping named: [ OK ]
Starting named: named: already running [FAILED]

Restarting httpd

service httpd restart
/etc/init.d/httpd restart: httpd restarted

[chirpy]

Make sure you kill off any named processes completely:

killall -9 named

Then do:

service named start

Then check /var/log/messages for any named errors.

[NDP]

Result of Killing all named processes:

killall -9 named
named: no process killed

Result of restarting named:

service named start
Starting named: named: already running [FAILED]

What is the easiest way to read my logs?

[chirpy]

Open two SSH windows.

In the first one do this:

tail -f /var/log/messages

In the second window:

service named restart

You should see a slew of messages in the first window.

Most commonly, the following script will cure many problems with bind:

/scripts/fixndc

If there're still problems, post the errors.

[NDP]

Still no progress.

Results of tail -f /var/log/messages

Jun 30 09:55:07 unmetered named[2730]: no longer listening on 66.90.105.24#53
Jun 30 09:55:07 unmetered named[2730]: no longer listening on 66.90.105.26#53
Jun 30 09:55:07 unmetered named[2730]: no longer listening on 66.90.105.27#53
Jun 30 09:55:07 unmetered named[2730]: no longer listening on 66.90.105.28#53
Jun 30 09:55:07 unmetered named[2730]: no longer listening on 66.90.105.29#53
Jun 30 09:55:07 unmetered named[2730]: no longer listening on 66.90.105.30#53
Jun 30 09:55:07 unmetered named[2730]: exiting
Jun 30 10:29:02 unmetered sshd(pam_unix)[12380]: authentication failure; logname = uid=0 euid=0 tty=ssh ruser= rhost=acc90cde.ipt.aol.com user=root
Jun 30 10:29:15 unmetered sshd(pam_unix)[12382]: session opened for user root by root(uid=0)
Jun 30 11:16:18 unmetered sshd(pam_unix)[14127]: session opened for user root by root(uid=0)

Results of /scripts/fixndc

chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/task/14196/mounts
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/task/14196/attr
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/task/14196/attr/current
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/task/14196/attr/prev
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/task/14196/attr/exec
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/task/14196/attr/fscreate
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/task/14196/wchan
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/task/14196/oom_score
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/task/14196/oom_adj
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/task/14196/loginuid
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/fd
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/environ
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/auxv
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/status
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/cmdline
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/stat
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/statm
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/maps
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/mem
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/seccomp
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/mounts
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/attr
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/attr/current
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/attr/prev
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/attr/exec
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/attr/fscreate
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/wchan
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/oom_score
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/oom_adj
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14196/loginuid
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/fd
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/environ
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/auxv
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/status
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/cmdline
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/stat
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/statm
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/maps
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/mem
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/seccomp
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/mounts
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/attr
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/attr/current
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/attr/prev
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/attr/exec
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/attr/fscreate
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/wchan
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/oom_score
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/oom_adj
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/task/14202/loginuid
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/fd
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/environ
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/auxv
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/status
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/cmdline
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/stat
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/statm
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/maps
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/mem
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/seccomp
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/mounts
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/attr
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/attr/current
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/attr/prev
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/attr/exec
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/attr/fscreate
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/wchan
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/oom_score
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/oom_adj
chattr: Inappropriate ioctl for device while reading flags on /var/named/chroot/proc/14202/loginuid
Starting named: named: already running [FAILED]

Please advise

[Manuel_accu]

Hi,

This indicates that either named is already running or some other application are running in ths same port. Or your host's networ interface is unable to listen named.

get the result of:

# nmap -p 53 localhost

if this port is open then cehck who is listing on this port:

# netstat -plan | grep ":53"

check for the named process

# ps -ax | grep named

get the process ID and check,

lsof -p <PID>


kill related process and kill named

now check the status of rndc

#rndc status

run the script

#/scripts/fixnamed

Have a try...