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  1. #1
    Registered User
    Join Date
    Aug 2010
    Posts
    1

    Question WHM - Installation of SSL Cert Icon is Missing

    please help me, im not familiar with WHM, i browsed for many hours to find the solution but i cannot find anything.

    here's my problem, i need to install a SSL Cert in my WHM, but when i look at the manage SSL/TLS, there is no option for me to install a SSL.

    i attached a print screen of my WHM account.

    Please help me, im 100% sure that i have full admin access.
    Attached Thumbnails Attached Thumbnails WHM - Installation of SSL Cert Icon is Missing-ffffffffff.png  

  2. #2
    cPanel Partner NOC cPanel Partner NOC Badge
    Join Date
    Jul 2010
    Posts
    6

    Default

    It is obvious that you are not logged in with the root level access, You are logged in with the username "emedia12"

    you need to login via root user in order in install the Certificate.
    Mike Atkins
    Customer Support Representative
    www.arvixe.com

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