We have WHM 11 on the server which has CentOS. In the WHM >> Show Reseller Accounts in the packages section , we see "undefined" and there is no packages name there. But the packages are available on the server and in backup it is there in /var/cpanel/packages .
Also in WHM >> list account we can see the packages name, but in WHM >> Show Reseller Accounts instead of package name we see "undefined". So please give us the solution for this error in WHM.