www aliasing

[ras`]

when I run our http using whm site can be viewed but when I append www it doesn't display anymore. do i forgot to set something?

[webignition]

What's the exact error you encounter when trying to browse to www.example.com?

[ras`]

It got an error of server not found. is there anything wrong at our end?

[webignition]

Check that you have a 'www' A record for the relevant domain.

This should be of the form:

www 14400 IN CNAME example.com.

Note: the trailing dot after 'example.com' is essential - 'example.com.' will work whereas 'example.com' won't.

[ras`]

Hi,
I have check this code and its correct it had a dot after the com ex. www 14400 IN CNAME example.com.

thanks.

[brianoz]

Use www.dnsstuff.com to check out the domain, or let us know what the domain is so we can take a look. If you put your www.domainname.com into dnsstuff.com's top right box, it should give you a little more detail. (No IP address means problems)