www. not working

[HH-Steven]

Firstly i apologise for reposting my problem but unfortunatly im still having the same issues.

Ive setup a new account > http://fs-is.com

http://fs-is.com < works

http://www.fs-is.com < fails

www.fs-is.com < fails

This domain has resolved as it has previously worked on all 3 url's

Using an http://www. or www. prefix works and fails at random times during the day whereas http:// works all the time with no errors.

Steps i have already tried :

checked dns zone

ssh : lynx www.fs-is.com < works fine, shows site (same for http://www.)

screenshots attached.

also might be worthwhile noting that the domain is using a dedicated IP address and the server name is also server1.fs-is.com as are the nameservers (ns1/2/3.fs-is.com)

As mentioned, nameservers are setup and working at registar (godaddy) as the domain has worked perfectly before.

If someone decides to do a dns check would they be kind enough to describe what id need to do to fix any errors it brings up as im still 50 / 50 in that area.

I know its a lengthy post but i wanted to include as much information as possible so thanks in advance for any help you can offer me.

[sawbuck]

Currently all of the links you posted are bringing up the FS Internet Services page. Will check your dns though.

DNS looks okay also: http://dnsreport.com/tools/dnsreport...main=fs-is.com

One thing you might try is to reverse the ServerAlias line so it reads:
ServerAlias fs-is.com www.fs-is.com and restart Apache.

[HH-Steven]

Yes, it seems to fail at random times during the day.

I think i might have actually sorted it myself though.

fs-is.com account is using dedicated ip : **.***.***.12

Server nameservers are :

ns1.fs-is.com > **.***.***.10
ns2.fs-is.com > **.***.***.11
ns3.fs-is.com > **.***.***.12

Checked nameservers at registar and only :

ns1.fs-is.com
ns2.fs-is.com

were setup, so ive added ns3.fs-is.com.

Not sure if this is whats causing it, but if it is im gonna kick myself, lol

[HH-Steven]

Nope, wasnt that causing it, but at least its narrowed it down a bit.

Has anyone got any suggestions as to why this happens?

I know it seems to be working for some but it DOES go down at random intervals during the day.

Cant really procede with this account until i get this issue fixed as a lot of scripts im intending to use, use http://www. or www.

Any help is much appreciated.

[HH-Steven]

Just noticed that this seems to be happening with ANY new domain i setup.

[dgbaker]

One other thing is.... Check the zone files and ensure that all of them are sync'd properly and have the correct information.