[Hiring] cPanel Technical Support Representatives

[ClookNETAlec]

Sub 6 Limited (www.clook.co.uk) is currently seeking talented cPanel technical support representatives to join our existing customer support team. We have an immediate full time opening during the 9:00 – 5:00 (GMT) shift Monday through Friday. Other shifts are available.

Job Responsibilities
* Resolve Level I and Level II support tickets
* Troubleshoot various cPanel services and software conflicts
* Upgrade and configure server software (PHP, mySQL, cPanel, bind, named, etc)
* Proactively monitor and respond to servers using provided monitoring systems
* Other tasks assigned.

Example Responsibilities
* Upgrade/Downgrade PHP and MySQL
* Assist customer with the setup of email accounts and remote MySQL access
* Determine why a customer is unable to connect to the server
* Search email logs to see why email is not being sent or received succesfully
* Fix corrupted server configuration files such as httpd.conf

Please direct any questions to careers [at] sub6.com before applying.

To apply, please see: http://www.sub6.com/employment/index.php?id=23