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  1. #16
    Technical Product Specialist cPanelDavidG's Avatar
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    Quote Originally Posted by larwilliams View Post
    The "Generate Password" buttons do not work on the demo (at least in Firefox). Not sure if this means it doesn't work at all, or is a demo-specific issue.
    I am currently experiencing this issue as well. I have notified our theme designers of this situation. Internal Case 34291.

  2. #17
    Technical Product Specialist cPanelDavidG's Avatar
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    Quote Originally Posted by megalogs View Post
    I have tried to install this and even used all the instuctions but i can not get it installed!


    SOMEONE PLEASE HELP!!!!
    I can assist you if you elaborate on what you have attempted to do to install this theme and what you experienced. Also, do you have root access to the server? If not, an alternative method you can use is installing BlueRoy via the Branding Editor.

  3. #18
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    This is the info I just got from my cPanel after I logged in


    Kernel version 2.6.18-128.2.1.el5.028stab064.7
    cPanel Version 11.24.5-STABLE
    Architecture i686
    MySQL version 5.0.85-community
    cPanel Build 40052
    Path to sendmail /usr/sbin/sendmail
    Apache version 2.0.63
    PHP version 5.2.8

  4. #19
    Technical Product Specialist cPanelDavidG's Avatar
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    Quote Originally Posted by megalogs View Post
    This is the info I just got from my cPanel after I logged in


    Kernel version 2.6.18-128.2.1.el5.028stab064.7
    cPanel Version 11.24.5-STABLE
    Architecture i686
    MySQL version 5.0.85-community
    cPanel Build 40052
    Path to sendmail /usr/sbin/sendmail
    Apache version 2.0.63
    PHP version 5.2.8
    Do you have access to WHM? If you don't know what WHM is, the answer is probably no.

  5. #20
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    yes,i have access to WHM and also root access

  6. #21
    Technical Product Specialist cPanelDavidG's Avatar
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    Quote Originally Posted by megalogs View Post
    yes,i have access to WHM and also root access
    If you don't mind elaborating, what errors did you encounter when you were attempting to install BlueRoy?

  7. #22
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    no errors came up, the theme is just not showing in WHm or cPanel!

  8. #23
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    ahh, it does work, it just did not have the right screen shot!

  9. #24
    Technical Product Specialist cPanelDavidG's Avatar
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    Quote Originally Posted by megalogs View Post
    no errors came up, the theme is just not showing in WHm or cPanel!
    BlueRoy will not show up in WHM nor in the themes drop-down in cPanel. You need to click on "Select Style" to select BlueRoy.

  10. #25
    Technical Product Specialist cPanelDavidG's Avatar
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    Quote Originally Posted by megalogs View Post
    ahh, it does work, it just did not have the right screen shot!
    This is a known issue that will be resolved in the next version of Blueroy. Internal case 32752

  11. #26
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    Interesting theme. Neat, clear and modern. Although, I personally would love to have more color options because that shade of blue over dark background is just "good". All in all, I like the way the design has taken
    Content is the king. Usability is my God.

  12. #27
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    2 problems here. The instructions say "Once the .zip has been extracted, a directory that contains the new theme will exist as /usr/local/cpanel/base/frontend/x3/branding/bluetheme."

    when it is in fact /usr/local/cpanel/base/frontend/x3/branding/blueroy

    When I go to this step:

    Click x3 [edit live].

    I get a login window, I log in as root and get this:

    Internal Server Error
    Could not fetch uid or gid for : root

    cPanel 11.25.0-C40255 - WHM 11.25.0 - X 3.9

    Also it could be a good idea to remove that __MacOSX/ folder inside that zip file unless it's needed?
    Last edited by radeonpower; 10-15-2009 at 10:59 AM.

  13. #28
    cPanel Quality Assurance Analyst cPanelDon's Avatar
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    Quote Originally Posted by radeonpower View Post
    2 problems here. The instructions say "Once the .zip has been extracted, a directory that contains the new theme will exist as /usr/local/cpanel/base/frontend/x3/branding/bluetheme."
    when it is in fact /usr/local/cpanel/base/frontend/x3/branding/blueroy

    When I go to this step:
    Click x3 [edit live].
    I get a login window, I log in as root and get this:
    Internal Server Error
    Could not fetch uid or gid for : root

    cPanel 11.25.0-C40255 - WHM 11.25.0 - X 3.9

    Also it could be a good idea to remove that __MacOSX/ folder inside that zip file unless it's needed?
    I've relayed the typo information from the wiki article to our Technical Writers so it can be corrected to match the themes page noted below:
    cPanel Themes

    Regarding the error, I was unable to reproduce this issue; when testing I was not prompted for a login and WHM automatically transferred to the editing area. Please fully log-out, then login to WHM, and then navigate to the Branding area and x3 live edit page; if the issue persists please submit a ticket and PM me the ticket number.

    Regarding the "__MACOSX" directory; I've notified the appropriate staff so this can be removed from the published archive.
    Last edited by cPanelDon; 10-15-2009 at 11:20 PM.

  14. #29
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    Quote Originally Posted by radeonpower View Post
    cPanel 11.25.0-C40255 - WHM 11.25.0 - X 3.9
    I can say that the theme works well under cPanel 11.24.5-S38506


    Quote Originally Posted by radeonpower View Post
    Also it could be a good idea to remove that __MacOSX/ folder inside that zip file unless it's needed?
    The MacOSX folder is something created when you zip files under Mac OS, isn't it?
    Content is the king. Usability is my God.

  15. #30
    cPanel Product Evangelist Infopro's Avatar
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    That's correct. Those files are not needed for anything having to do with the theme.

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