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Thread: Plesk 9.2.3 Server Migration to CPanel Horde Database

  1. #1
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    Default Plesk 9.2.3 Server Migration to CPanel Horde Database

    I talked a customer off plesk ( Told her she was going to have to support herself I was only going to support CPanel) and I procured her a new CPanel box. I am testing the migration tool and emails and everything is coming over fine BUT a couple domains ( radio stations) use Horde as their address book etc.

    These are not getting copied over when I do a migration is their any workaround for this?

    I was going to have you guys do the migration but since you dont support Plesk to CPanel suPHP I decided to do it my self I really need it on her stuff to track down script kiddies emailing and such.

    Thx,

  2. #2
    cPanel Staff cPanelJeff's Avatar
    Join Date
    Sep 2010
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    Default Re: Plesk 9.2.3 Server Migration to CPanel Horde Database

    You already have a ticket open for this, which we have replied to several times. We will continue to use the ticket for support of this issue. Providing support in multiple separate locations is very inefficient.

    I was going to have you guys do the migration but since you dont support Plesk to CPanel suPHP
    That isn't accurate. This is the information that was sent to you in the ticket regarding suPHP:

    1). May we change your php handler to dso on the cPanel server (if the Plesk server is also using php as dso)?
    cPanel uses the "suphp"[1] php handler by default, and some websites may not function properly with this handler.
    You can switch to suphp in the future if desired to take advantage of its features.

    [ ] Yes [ ] No
    That's not an indication that suPHP isn't supported. It's a suggestion in order to ensure a smooth migration between the servers, if you're not using suPHP on the Plesk box. It is not mandatory to use dso at any time.

    Please continue to use the ticket for this issue.

    Thank you.
    cPResources:

    -- cPJeff - Jeff P., Technical Analyst, cPanel Technical Support - Need to submit a ticket? (click here) - Need to check on an existing ticket? (click here)

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