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my IP address is banned from cpanel...

Discussion in 'General Discussion' started by Ie:eI, Apr 22, 2010.

  1. Ie:eI

    Ie:eI New Member

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    I tried to access a password protected directory with the incorrect login info a few too many times. Now i'm banned and can't login to cpanel or see my site.

    How long with it take to reset itself?
    Will it reset itself?
    What should i do?
     
  2. mickbeng

    mickbeng Member

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    Normally it will block for 1 hour, you may contact your host to release the IP and you may login again.
     
  3. Alexey_B

    Alexey_B New Member

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    Same problem.
     
    #3 Alexey_B, Apr 23, 2010
    Last edited: May 7, 2010
  4. cPanelJared

    cPanelJared cPanel Staff
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    If you have root access to the server and can log in via SSH, you can remove the entry from the cPHulkd MySQL database. There are several threads in the forums that explain how to do this. One example is the following:

    http://forums.cpanel.net/f5/help-i-have-been-locked-out-brute-force-sistem-112341.html

    If you do not have root access to the server, or cannot log in via SSH, you will need to contact your host and ask to have this done for you.
     

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