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Users Can't Change Password In CPanel

Discussion in 'General Discussion' started by GlobalPN, Nov 18, 2003.

  1. GlobalPN

    GlobalPN New Member

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    They can login when I change the password for them via ssh. If they try to change the password via CPanel they get the following error:

    spawn /usr/bin/passwd
    Changing local password for clientname
    Old Password:
    New Password:

    It is exactly how you see it. Blank text after password. Passwords do not update for any account.

    I tried to run
    /scripts/fixeverything but have a .pl error on line 17 and it stops.
    Tried running a few other /scripts comands and they all give me some sort of .pl error on line #.
    Can't find distro version at /scripts/fileversion.pl line 17.

    cPanel.net Support Ticket Number: 29854
     
  2. jbix9

    jbix9 New Member

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    If this is a freebsd server, install expect from /usr/ports/lang/expect. This should correct the problem.
     
  3. GlobalPN

    GlobalPN New Member

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    That did not work unfortunetly.
     
  4. pats

    pats Member

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  5. jbix9

    jbix9 New Member

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    Sorry. I had this same problem but installing expect did the trick. Hope you get a resolution soon.
     
  6. GlobalPN

    GlobalPN New Member

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    Now the e-mail is down..cpanel is just falling apart on me and nothing was done to it. :mad:

    Tried restarting my POP3 server and still can't get e-mails..:confused:

    Is there any way I can downgrade CPanel to version 7 I'm currently running the latest stable version and obviously there are too many bugs in it :rolleyes:
     
    #6 GlobalPN, Nov 19, 2003
    Last edited: Nov 19, 2003
  7. GlobalPN

    GlobalPN New Member

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    I hate to bump...
    but...
    BUMP!
    Where are the CPanel Techs?....

    If CPanel can't run with FreeBSD 5.1 then this is false advertisement...at least support your product.
     
  8. pats

    pats Member

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    GlobalPN: have you put Support ticket no. 29854 for this case?

    Any updates on the Support ticket ?

    thanks
     
  9. GlobalPN

    GlobalPN New Member

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    No updates from the support ticket. They seemed to have stopped caring...
     
  10. jmweb

    jmweb Member

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    anyone have any updates on this?
     
  11. GlobalPN

    GlobalPN New Member

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    They have a partial fix. Still need to update it to work with FTP once password is changed.
     
  12. jmweb

    jmweb Member

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    what is the partial fix, and how partial is it?
     
  13. GlobalPN

    GlobalPN New Member

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    Fixes the password changes but does not fix the password changes for the FTP. You can check out the latest on this problem on my forums since I like keeping many things open to our customers and users:
    http://www.gpnhosting.net/forums/viewforum.php?f=37&sid=68bb7c012236f097e391d4beb3f5b02d

    One problem is fixed but there is still the problem with the main ID's FTP. They will be giving out an updated fix of this shortly from what I was told. The main FTP's ID can be fixed with the synchronize feature.
     
  14. HTadam

    HTadam New Member

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    this problem is a pain in the ass, red hat 9. same issue here.
     

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