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  1. cPanelMichael

    Known Issues Status Page

    Hello Everyone, MariaDB has fixed the issue in the following unpublished versions: 10.1.43 [ 23703 ] 10.2.29 [ 23911 ] 10.3.20 [ 23909 ] 10.4.10 [ 23907 ] We don't have a specific time frame to share on the publication of the updated RPMs, but we'll update this thread as soon as they are...
  2. cPanelMichael

    Known Issues Status Page

    Hello Everyone :) cPanel & WHM version 84.0.6 is now published to our RELEASE and CURRENT tiers with the following update: Fixed case CPANEL-30166: Update rpm.versions for dovecot 2.3.7.2-3.cp1178. Thank you.
  3. cPanelMichael

    Known Issues Status Page

    Hello Everyone :) If your cPanel & WHM server is configured to use RELEASE in WHM's Update Preferences interface (WHM >> Home >> Server Configuration > Update Preferences), then you may encounter the following warning message: This is by design while we investigate an issue related to...
  4. cPanelMichael

    LTS autofix

    Hello @anton_latvia, I'm happy to provide you with more information. Can you verify which cPanel & WHM versions are installed on these servers? You can check by running the following command: cat /usr/local/cpanel/version Thank you.
  5. cPanelMichael

    What do I enter for NS when using cPanel & WHM on the DigitalOcean® Marketplace?

    Hello @1337-Fail, Following-up to see if you were able to open a support ticket. Thanks!
  6. cPanelMichael

    Why am I unable to login to store.cpanel.net?

    Hello, Could you report this via a support ticket to our Customer Service department so we can take a closer look? You can email [email protected] directly via email, or submit the ticket directly using the link below: https://tickets.cpanel.net/ Let me know the ticket number once it's opened...
  7. cPanelMichael

    SOLVED [CPANEL-23772] Pure-FTPd Couldn't load the DH parameters file

    Hello, To update, the following case is scheduled for inclusion with cPanel & WHM Version 86: • CPANEL-23772 - Create and ship 3072-bit DH parameters You can monitor releases.cpanel.com for more information about cPanel & WHM Version 86 once it's closer to release. For information about our...
  8. cPanelMichael

    SOLVED [CPANEL-28948] WHM search Issue

    Hello, To update, the fix is scheduled for cPanel & WHM Version 86: • CPANEL-28948: Suppress "list" searches showing Service Manager at top. You can monitor releases.cpanel.com for more information about cPanel & WHM Version 86 once it's closer to release. For information about our release...
  9. cPanelMichael

    What do I enter for NS when using cPanel & WHM on the DigitalOcean® Marketplace?

    Hello @1337-Fail, I'm sorry to see you're experiencing an issue setting up cPanel & WHM on your DigitalOcean® Droplet. We'd like to take a closer look to help improve our documentation and product experience. Could you open a support ticket and share the ticket number here once it's opened...
  10. cPanelMichael

    Why do people prefer cPanel & WHM?

    Hello @doshikaran71, Our Features page provides an excellent overview of the benefits to using cPanel & WHM®: https://cpanel.net/products/cpanel-whm-features/ Let me know if you have any questions! We're here to help. Thank you.
  11. cPanelMichael

    Activation email

    Hello @Jamie92, Could you share additional information about the activation email you are waiting for? For instance, is this regarding your cPanel Forums account, or a cPanel & WHM feature? Thank you.
  12. cPanelMichael

    Piped logging delays real time security features?

    Hello @jeffschips, Can you share the ticket number associated with the support request that you opened? Thank you.
  13. cPanelMichael

    Unlimited hourly sending limits for resellers

    Hello, I recommend reporting this issue via a support ticket so we can take a closer look at an affected system. You can post the ticket number here and we'll link this thread to it. Thank you.
  14. cPanelMichael

    Roundcube missing contacts after moving accounts to another server

    Hello, I recommend reporting this issue via a support ticket so we can take a closer look to see what happened. You can post the ticket number here and we'll link this thread to it. Thank you.
  15. cPanelMichael

    Can I install a standalone instance of Apache Solr™ ?

    Hello @massafiri, The Full Text Search Indexing for IMAP powered by Apache Solr™ plugin offered in WHM >> Manage Plugins is intended for use with the Dovecot® IMAP service included with cPanel & WHM. There's no support for using this implementation for other purposes, nor is there support for...
  16. cPanelMichael

    Unble to Clone private Git repository

    Hello @mcastellon, The example in our documentation notes the following for step 5: In the example you shared, there's no reference to the ".git" file in the project directory. Can you double check you are using the format suggested in the document linked below...
  17. cPanelMichael

    SMTP Restriction and Smarthost

    Hello @Carlos Camacho, Can you review the resources linked below and let us know if the information in these resources helps? https://forums.cpanel.net/resources/smtp-restrictions-whm-versus-smtp_block-csf.603/...
  18. cPanelMichael

    Purging bandwidth databases

    Hello @gmarko, Could you open a support ticket so we can take a closer look to see why that SQLite file is not pruned automatically? You can post the ticket number here and we'll link this thread to it. Thank you.
  19. cPanelMichael

    Separate the main domain from the addon proxy directive?

    Hello @Calife, Can you open a support ticket so we can take a closer look at your server to see how it's configured? You can post the ticket number here once it's open and we'll link this thread to it. Thank you.
  20. cPanelMichael

    In Progress MySQL® service failures after update to latest version

    Hello Everyone, We're currently investigating reports of MySQL® failing to start after the update to MySQL® version 5.7.28. For reference, the internal case number is CPANEL-29935. I'll monitor this case and update this thread with more information as soon as it's available. In the meantime...