accounts-and-resellers

I'm a reseller on a shared hosting cPanel instance running CloudLinux 6.10. I also have a shared reseller account on a CentOS 7.6 server running cPanel. On the CentOS server, I'm able to administer my primary cPanel account from WHM, and also when I log in to cPanel I can switch away from my...

Hi All, I attempted to add an alias to an account, however, I keep getting the error below: The alias domain is pointing to the same IP address, as the primary domain. In WHM > Tweak Settings > Domains, I already enabled the following options: Allow Remote Domains Allow Unregistered Domains...

Hi there, is it possible to convert a alias-domain to an cPanel account or an alias to an addon-domain? It is required that mail accounts don't get lost.

I am an old-school software developer with enough knowledge to setup a domain, a subdomain, etc., but what I want to do is above my understanding. So today, I have two installations of wordpress, one at example.com, and a second one at blog.example.com. As you probably imagine, in example.com...

With moving MySQL databases enabled. Is this a relatively quick thing that just changes some references to data or does it take a long time to copy data to a new location? The add-on domain with the database is about 50 GB.

I am viewing the server "Load Averages" page and have a user I do not recognise hogging 44% of the server CPU (0.44 of 4.00). The username is "chrony" which is not associated with any account list for the server. a) Is there a method within WHM to list ALL users rather than simply currently...

Hi, I have the message "the login is invalid" even I copy and past the good username and password. My host (likuid) tried and said it works so they can do nothing more, but it doesn't work on my computer (a Mac). I am lost. Do you have any idea? Thanks

Hi - I have created a reseller account in my WHM installation. How can I access the reseller WHM controls for that account, without using a domain name? I've been hunting for this info for a while and coming up blank. Thanks

hello i want to create a new admin user for WHM other than root to disable direct root login , but the KB provided to create a user without a domain has a clear warning : We strongly recommend that you do not use this method to create administrative user accounts. This method can cause problems...

I have an account set up on WHM for a .CO domain, and I have 100+ other domains parked on top of it. I never market the .CO, though, so it's mainly just been for internal usage. I was recently able to buy the .NET version of my domain, and I would like to set it up to be the main domain for the...

Hello! you can help me! Is possible Convert an cPanel Account to Addon Domain? I Have Cpanel account with domain "Dominio1.com" And need that Dominio1.com is a addon domain in main domain. Have the solution for convert and migrate? Thanks!

Hi, i'm letting a "customer" create subaccounts with "User manager" (subaccounts are for email use only). She uses the "The user will set the account password" option and now tells me that the invitations sent out via email expire "too soon". I didn't find documentation on how long these...