1. USA_Webmaster

    Should cPanel users be able to restore backup from remote AWS S3?

    Hi cPanel Team, I went to WHM > Backup Configuration > Additional Destination and setup a verified AWS S3 bucket so now all the backups are being saved and things look great. Did I misconfigure something somewhere though? How come when I log into any cPanel account, they are not able to...
  2. H

    AWS RBMS Connection with a user account.

    In a shared Server one account need to connect with aws database. How to configure this.??? we can connect data base locally with workbench or any other client software. But cant connect with shared server. Connection timed out error
  3. H

    Aws s3 backup Validation Error

    Cpanel backup to aws s3 validation failed and throwing the following error. Validation for transport “xxxxxxxx” failed: Could not upload test file: RequestTimeTooSkewed: The difference between the request time and the current time is too large.
  4. J

    Cloning to new AWS Instance - IP Problem...

    Hi all, I got my centos 7 - WHM server all set up - its running great, so i take an AIM / A clone of my server. Let's say the ip address is 1234 When i put the clone onto a new IP address: 5678 The clone is messed up - it still thinks it is on 1234. I changed Home » Server Configuration »...
  5. T

    AWS Instance change

    Hi there, I want to upgrade my instance size.. Is there any guideline to change Cpanel AWS Instance type ? I mean, is it safe to stop and start AWS instance? Kind Regards...
  6. E

    WHM and CPanel install on AWS

    Hello everyone I am new to all of this so bear with me, I have just recently did a fresh install of WHM on a AWS CENTOS. I have a good install and it is working well. Thing is, I didn't put it on a website per say I only access it from the IP address for WHM. I now want to add the domain to the...
  7. H

    AWS SES on shared Account

    How to configure AWS SES SMTP on a cpanel account which is hosted on a shared server.??
  8. B

    Restore data from AWS AMI instance onto CentOS?

    Hi all, Hoo boy, am I in over my head - that's why I'm coming to you for assistance. Really long story short (details below), my AWS EC2 instance running Amazon Linux AMI that hosted cPanel was terminated without any backups, but I still have the storage volume with (seemingly) intact data...
  9. R

    Hardware upgrade from EC2 on AWS with CPanel

    I have an EC2 instance on AWS with CPanel and I would like to increase the disk size and the type of instance, I thought about the following procedure: Stop the server Create an image (AMI) I launch another instance with this image with the disk, CPU and memory characteristics I want I...
  10. S

    Cpanel FTP on AWS - ETIMEDOUT - Connection attempt timed out

    Does anyone know how to fix this FTP error on a default cpanel install on aws? The data connection could not be established: ETIMEDOUT - Connection attempt timed out
  11. schoeps

    Best AWS Instance Type for cPanel, and other findings...

    Well, after trying practically them all, I believe the "C" series is the best as most of our server issues arise from the CPU getting overloaded. The t3 class does not seem to have a high enough offering in terms of CPU and RAM and the "burstable" performance does not seem to work at all...
  12. R

    High Availability & Load Balance on AWS

    Hi there, So I've read through most of the threads on here regarding HA and LB with cPanel and how this feature is not supported (cPanel needs to catch up!). I also know a service 'AUTOM8N' does what I need, however, I wanted to see if I can do this myself before relying on a 3rd party to...
  13. D

    cPanel on Amazon AWS, your thoughts?

    hey guys, It's been awhile since working admin on cPanel so I'm a bit rusty, but here's what I'm trying to accomplish: Install cPanel on Amazon AWS so that a client's site is served on the nearest server location to the sites user. For example, if a visitor is from somewhere in Europe, it...
  14. R

    Update DKIM to use Server Hostname

    I have just switched providers to AWS and I'm setting up emails to be sent from AWS. I've correctly setup SPF, DKIM, DMARC and rDNS, all confirmed to be fine but my emails continue to hit the recipient's spam. This wasn't the case on the previous host where the emails would deliver to the user's...
  15. Mr Luke

    Moving cPanel server to AWS

    Hi there, we are currently looking to move our servers to AWS, and the architecture that has been suggested is a 3-tier/multi-tier, high availability scaling setup. The AWS tech guy we spoke to isn't 100% familiar with cPanel/WHM and thinks that the multi tier and high availability options...
  16. L

    Move Accounts from Dedicated Server to AWS?

    I would like to know the pros / cons of moving from a dedicated server using WHM/cPanel to AWS as well as what steps need to be taken or any link to documentation that provides the steps necessary.
  17. R

    Problems sending email on amazon server ec2

    Hi Our server moved to amazon server ec2 after can't send emails from my server but can receive, we already in SecurityGroups open smtp port 25 and custom tcp 587, but no luck, we don't know the problem is from where cpanel or other issue , have anybody can help us? Thank you!!!!!
  18. J

    Adding Dedicated IPs in AWS

    I have an AWS installation of WHM. I was using it for web hosting. I want to give a few accounts dedicated IPs because they have their own greenbar SSLs. Is there a way to do it?
  19. D

    Reverse DNS Problems Exist error

    Hi, All I need help with the configuration of a reverse DNS, I have it configured as they indicate me in the documentation of cPanel / WHM but I still can not validate the registration. I have an instance hosted on AWS and a registered domain name. Centos 7.6 and cPanel v78.0.23 Email...
  20. B

    The system sends this domain’s outgoing mail from a private IP address

    I have a problem with Email Deliverability I try create a rDNS but the system says: The system sends this domain’s outgoing mail from a private IP address, “”. Reverse DNS does not work with private IP addresses because DNS does not store PTR records for them. The server is on...