1. M

    New Thread Cannot set dns TTL entry to anything other than 14400

    I tried adding a new TXT record inside of the Zone Editor today, and for some reason if I used a TTL other than the default of 14400 seconds, I got the following error: Error: The request failed. (Error ID: xf846e) Ask your hosting provider to research this error in cPanel & WHM’s main error...
  2. G

    DNS Zones

    When I click Edit DNS zone, I see 4 zones: mydomain.com, ns1.mydomain.com, ns2.mydomain.com, and hostname.mydomain.com. 1. I know the needs for the first 3 but what is the hostname.mydomain.com zone for? 2. If I would to use remote dns , say with godaddy where mydomain.com is registered, can I...
  3. G

    Mail Deliverability Error: Reverse DNS (PTR) Problem Exist

    There is only 1 domain. Dedicated server is hosted at hostgator and 2 months ago I moved the DNS to another hosting provider. Everything was fine. SPF, DKIM could be verified. 5 days ago I ran Mail Delivery and received this error: However email delivery is working fine. SPF can be verified...
  4. J

    DNS Management

    Hi guys, I currently manage the DNS of some domains on Amazon, however when I add a complementary domain, a DNS zone is automatically created in WHM. In this case, I remove all created entries, leaving only the SOA entry. I would like to know if this practice is correct and if it is possible to...
  5. M

    AAAA records API failure - DNS Zone Manager.

    I can no longer add or edit AAAA records in the new DNS zone manager. its like the actual IP address is missing from the api command fails with the following error code. Error: API failure: (XID 7s3wg9) “xxxx.yyyy.com.au. 14400 IN AAAA ” does not form a valid DNS resource record. (Syntax...
  6. C

    DNS question

    Hello We have a cpanel server that uses a cpanel DNS only server as it's backend (I think). However, as far as I can tell, when a site was removed from the cpanel frontend, it still has a zone on the cpanel dns only backend server. I see the zone DB file, is there a way to edit it or remove it...
  7. T

    Google DNS advantages?

    Are there any advantages/benefits of using the included cloud DNS services that Google domains provide over powerDNS in cPanel?
  8. anton_latvia

    Can we please have old DNS zone editor back?

    Hello Community. I have just posted feature-request about it - but I really would like to ask you - how do you feel about new DNS zone editor? We find it really hard to use, especially for large zones or zones, where we have to edit a lot. It looks fancy, but for old geek - it is too modern and...
  9. J

    Failed to parse DNS zone (at or after line 29): Syntax error,

    I have just realized that I cannot access Zone Editor on all domains in WHM / cPanels. I get an error: Failed to parse DNS zone (at or after line 29): Syntax error, could not parse the RR's rdata at /usr/local/cpanel/Cpanel/ZoneFile/Parse.pm line 229. Enviroment: CENTOS 7.9 [****] WHM version...
  10. S

    Unable to update ttl

    One of our clients was setting up a new MX zone for a domain they're managing, and they noticed the TTL box was grayed out. It was set to 14400, and they were unable to change it. I tested it myself, and I couldn't edit it either as root in WHM. I even tried changing the server default from...
  11. W

    DNS only Server upgrade

    I have an independent DNS cluster setup to connect to other hosts The cluster consists of two DNS-only hosts Due to the long establishment time The operating system version used is CentOS 5 Upgrade is not currently supported The old DNS server runs CentOS 5 + WHM 56 The new DNS server runs...
  12. T

    mail.domain.com with different IP for Cloudflare DNS

    I use Coudflare for my website and therefore configured the Cloudflare DNS for my domain's mails: A domain.com xxx.xxx.xxx.xxx A www.domain.com xxx.xxx.xxx.xxx A mail xxx.xxx.xxx.xxx MX domain.com...
  13. M

    DKIM signature in DNS OK, but what when client sends also (legitimate) mail trough other servers ?

    Hello WHM / CPANEL gives the possibility to generate a DKIM signature and insert it in its own DNS or copy / paste in a third-party DNS. This is OK if the client only sends mail using the WHM server I suppose. But what if that client *also* wants to send (legitimate) mail through another...
  14. R

    Subdomain Issues with LetsEncrypt/CloudLinux when using 3rd party DNS providers.

    Hi, I've posted this on features.cpanel.net and it's currently in a moderation queue because cPanel thinks they should be split up, however they're all very closely related and ultimately all fall down to one of two issues. 1. Incorrect use of subdomains in multiple areas 2. Lack of support...
  15. O

    Adding an SPF record for CNAME record (external email)

    We have a domain that is using an external Email SMTP service. We need to set up a CNAME record for the service so the outgoing email can be "branded" with the client domain. In addition, to comply with Email policies, we need to create an SPF record for that domain. Although it is not a...
  16. G

    Auto SSL notifications for subdomains like mail with external DNS settings

    Hi, We have a bunch of account with external DNS, MX records being the most common, and hence get a stack of system emails. Using Let's Encrypt. I understand it's possible in WHM to turn off AutoSSL notifications to admin or user for failures or warnings. Seeking a couple of clarifications...
  17. T

    Filezilla settings to transfer file before changing DNS ?

    Hello, I am going to transfer my affiliate boutique via FileZilla. However I haven't pointed the DNS to the destination server yet. How shall I set host and login to make sure I can send the files to the destination ? Tanks in advanced.
  18. N

    Error Parser while Configuring DNS Cluster

    I'm keep having an error whenever i try to established reverse trust for DNS Clsutering manuallya (automatic reverse trust setup doesnt work). THis is the error that i have : Syck parser (line 13, column 22): syntax error at...
  19. Hedloff

    CPANEL-36392 - Bug in Dynamic DNS

    When you create a new DDNS domain and enter domain manually, it's not saved with any IP address. You have any eta for this fix?
  20. R

    WHM / Script to Auto Generate DNS records?

    Hey Friends, can WHM or a script update all DNS records or set them back to the defaults??? I'm having probs connecting with an email client and I'm suspecting DNS to the the problem here.