There is a problem, even though users are connected to FTP, but,The cPanel does not display users connected to the "Ftp Connection" section.
Are there any specific settings required to display the connections in this section?
The FTP Connections documentation reads:
"Note: The FTP Connections icon appears only if your hosting provider enables FTP services and anonymous FTP."
However this does not appear to be the case, at least when using pure-ftpd, the icon appears even when Anonymous FTP is disabled.