1. H

    Unable to FTP directly

    Hi CPanel community Im new here (I'm guessing there's a post count) but i seem to have this weird login issue. I can log into CPanel pretty easily via a direct server link. However when I try to use something more general like "domain.name/cpanel" using the same login credentials I get an...
  2. A

    FTP User specific logs for update and deletion activity?

    where we find FTP User specific logs for insert update and deletion or other activity. please describe in brief.
  3. M

    SOLVED Connecting to FTP using root user problem

    It's user error, that I know for sure, It's not just today or just this specific server or this specific FTP Cilient, I've tried them all over time, and it doesn't matter which server or VPS I am trying to connect to, I just simply can never get the connection to happen reliably. To date I have...
  4. A

    FTP account not found issue

    Hello! I'm new here and I'm also a complete novice and essentially have no idea what I'm doing! I'm building a very simple site through - Removed - or sitter as I believe it's know. whenever I got to publish it I get an error saying FTP account not found... Can anybody help?! Thanks Andy
  5. S

    Hide files from view in ftp but still allow scripts to process content

    Hi, I have a folder on my server where users upload content via ftp. Inside the folder are 2 other folders which contain sensitive information. Is there a way to hide these folders from users who access via ftp - without affecting scripts that run to process content within those folders? I...
  6. S

    SOLVED [CPANEL-23906] Disabling FTP server removes FTP Server Selection from WHM UI

    Hi I've had a customers server update to v76.0.5 overnight and the FTP selection Icon is missing. They normally leave FTP OFF so it would have been off during the upgrade. Now when I go to Home » Service Configuration » there is no FTP Server selector icon. The server does still need a reboot...
  7. S

    In Progress [CPANEL-23771] Modifying a users main domain removes ftp A record from the DNS Zone

    when we change the domain through the modify an account menu, we check after the changed domain we see in the zone menu for the FTP record to be deleted, is that right?
  8. P

    FTP: Response: Your connection to this server has been blocked in this server's firewall.

    Hi there, I am getting an error on my FTP: Response: Your connection to this server has been blocked in this server's firewall. Does anyone know how I can unblock my IP? I have looked in various places, but no luck. Thanks!
  9. H

    Invalid Login SSH not working FTP does

    I have searched, and most people who have the "invalid login" error are able to SSH into their server. I am not able to SSH into my server as root (I used to be able to). Now I get "access denied" when trying SSH. I have not changed my password. What possible reason could there be for my...
  10. leonep

    SOLVED Problem connecting cPanel FTP Server throught proxy

    Hi, i have problem connecting to FTP server through proxy My sever is a pureftp-d and is working good. My server is not behind NAT and works with passive ports good but if i try to connect from proxy with my client (filezilla or other) i got error. this is log containing error: Status...
  11. M

    cPanel and main ftp account losing sync?

    I have run into this twice now on the same account. I go to ftp in using the main cpanel credentials and I get a "530 Login authentication failed". I go to cpanel and log in using the same credentials and it works fine, which verifies that the password is correct. I try ftp again using those...
  12. Shood

    SOLVED Filezilla can't connect to all FTP accounts

    Hello, FileZilla was working fine before, I didn't used it within the last month Now my users cannot connect to their FTP, FileZilla returns an error message: The data connection could not be established: ECONNREFUSED - Connection refused by server There are no changes happened on my server...
  13. Samet Chan

    SOLVED FTP - host access control issue.

    I changed pure-FTPD to proFTPD and doesn't work firewall allow IP on host access control. ALL EXCEPT deny. Save & exit, I connect to FTP was connected. It is doesn't work.
  14. hennesseystealth

    Setting up FTP accounts

    I am not an IT person but am moving from Plesk to cPanel on a new server. I need to have one employee have access to FTP on a subdomain, but can't seem to get the settings correct. Let's use this as an example: subdomain.domain.com. cPanel asked me for a log in, password, and directory. Per...
  15. L

    FTP too many connections - None listed in cPanel

    Hello, I'm trying to upload 6 files to my web host, and after the third I get "Response: 421 Too many connections (8) from this IP". So I login to cPanel, click on "FTP connections" and there are none; "There are no active FTP connections for your account.". Reload does nothing, it stays...
  16. M

    Can I block port 21?

    Hello to all, i would like to ask if i will be able to block FTP 21 port. Is something that i should be aware of? I am currently use SFTP with a custom port so i don't use 21 port or share it with anyone else. I could simply block the incoming/out coming port from firewall or should i consider...
  17. Serra

    Ftp Stopped working, no directory listing.

    My server stopped FTPing. It would login, but then could get a "connection refused" message when it tried to get a directory listing. I traced the problem down to: /var/cpanel/conf/pureftpd/main There was a line in that configuration file: ForcePassiveIP: FTP was working...
  18. coursevector

    SSL Certificate for FTP

    I see in WHM this message: "All services below except FTP serve domain-specific certificates in response to TLS SNI requests" When I connect to an account via FTP i get this message (attached). How do I adjust WHM to not show this error message?
  19. Erik Ellsinger

    Edit the Configure FTP Client settings?

    In cPanel when you go to FTP-accounts there is a link that is named Configure FTP Client. There you can download configuration files for your FTP client and also see what information you should use to connect. The problem is that the server defaults to ftp.maindomain.com. Is it possible to...
  20. vikelidiskostas

    Where are the FTP Logs?

    Hello everyone, I am struggling to understand where FTP logs are stored and how they get rotated. I am not talking about FTP authentications as they are stored in /var/log/messages. I am ok with that. I am talking about the logging of file transfers. Yesterday i uploaded a file using a cpanel...