login-failed

  1. K

    SOLVED Cannot login to cPanel main site to view my invoices

    I'm trying to login here in the main cPanel company site to manage my account and view my cPanel invoices but I always fail. I even asked a password reset, reset the password, but cannot login with my email and the new password. Of course I cannot open a support ticket since I cannot login. The...
  2. E

    SOLVED Can't login as root after update

    Hi there! I'm having a curious issue when trying to login to WHM as root. This is what happens: 1 - I go to my WHM root URL and use as root. The authentication is OK. 2 - The next screen ask me for the security questions (I don't have a fixed IP) 3 - Instead of showing the actual WHM, it...
  3. N

    Login is Invalid

    I need help.....I am trying to login to my cpanel & I keep getting "The login is invalid" - I am not very tech savvy with computers & I am he only one who has access to the cpanel Please help me fix this problem asap
  4. Cleyton Silva

    Couldn't locate / mount in /etc/fstab or /etc/mtab Login Error

    Can anyone help me in this problem? When I open CPANEL I receive the following error message: Template::Exception: [TYPE]=[undef] [INFO]=[Couldn't locate / mount in /etc/fstab or /etc/mtab at /usr/local/cpanel/Cpanel/Filesys/Root.pm line 58. ] [TEXT]=[ ] at cpanel.pl line 1240...
  5. Z

    WHM login always download command.gz

    why my server always download "command.gz" in chrome everytime i login into WHM? is that normal? CENTOS 7.2 x86_64 standard WHM 60.0 (build 17) cheers, Zurrie
  6. M

    WHM root login invalid, SSH root login works

    I just took over the administration of a new (VPS) WHM server, logging in by SSH as root works just fine, I have superuser access, etc but WHM always says "invlaid login". I have disabled cphulk (it was disabled anyways). /etc/redhat-release:CentOS release 6.8 (Final)...
  7. Sujoy Dhar

    Fresh WHM install but login failed

    Dear, I have just installed WHM from ssh and i can login to ssh but login to whm https://ip:2087? with the logins it is showing as login is invalid , please help me ! Thanks !