1. cPanelResources

    Tutorial FAQ: Why do I see "Failed to retrieve directory listing" errors during FTP authentication attempts?

    Question: Why do I see "Failed to retrieve directory listing" errors during FTP authentication attempts? Answer: FTP uses a data port and a command port to transfer information between a client and a server. During an active mode session, the command port uses port 21 and the data port uses...
  2. E

    SOLVED Error trying to connect via filezilla

    Filezilla: Estado: Conectando a xxx.xxx.xxx.xxx:21... Estado: Conexión establecida, esperando el mensaje de bienvenida... Estado: Inicializando TLS... Error: La conexión superó el tiempo de espera después de 20 segundos de inactividad Error: No se pudo conectar al servidor Estado...
  3. A

    SOLVED Firewall issue with dynamic IP Address and FTP

    Hello All I have strange issue. I have to allow IP every time in csf other wise i am not able to login via ftp. Status: Connecting to server-ip:21... Status: Connection established, waiting for welcome message... Status: Logged in Status: Retrieving directory listing... Command: PWD...
  4. Ishware

    Timeouts and slow SFTP uploads, FTP can't list directories

    New server with - Removed - (whee!). cPanel 78.0.3. - Connecting via FTP, can't list directories/files - get disconnects - Connecting via SFTP jailed or nonjailed is slow - Uploading files via SFTP - uploads 1-4 MB at 50Kbits/sec or less, stalls out. - Uploading files via cPanel File Manager...
  5. B

    SOLVED [CPANEL-22169] Pure-FTPd: Preserve disabled ForcePassiveIP when NAT is active

    I have followed the steps to setup Passive FTP for pure-ftpd How to Enable FTP Passive Mode - cPanel Knowledge Base - cPanel Documentation After running the setup script I notice this line Updating FTP related RPMs warn [build_ftp_conf] Invalid ForcePassiveIP setting, switching to default of...
  6. leonep

    SOLVED Problem connecting cPanel FTP Server throught proxy

    Hi, i have problem connecting to FTP server through proxy My sever is a pureftp-d and is working good. My server is not behind NAT and works with passive ports good but if i try to connect from proxy with my client (filezilla or other) i got error. this is log containing error: Status...
  7. B

    Permanently modify the LimitRecursion setting?

    Hi, is there any way to permanently modify the LimitRecursion setting in /etc/pure-ftpd.conf so that WHM updates DON'T revert it? I have it set on: LimitRecursion 20000 8 WHM updates keep resetting it to 10000. It's not 1988 anymore. FTP directories can very well have over 10000 files and it...
  8. Shood

    SOLVED Filezilla can't connect to all FTP accounts

    Hello, FileZilla was working fine before, I didn't used it within the last month Now my users cannot connect to their FTP, FileZilla returns an error message: The data connection could not be established: ECONNREFUSED - Connection refused by server There are no changes happened on my server...
  9. M

    [CPANEL-21020] Backup Transporter unable to prune directories using Pure-FTPD due to .master.meta

    Unable to prune transport “redacted.host.name” Error pruning “/cpbackup/weekly/2018-03-31” from “redacted.host.name”: ASCII My weekly backup to an off site FTP server has recently (late April) started giving this error. Nothing has changed on my end that I'm aware of and the directory appears...
  10. G

    Error detected with pure-quotacheck for $user [/home/$domain/public_html/$userdir

    Yesterday I upgraded CPANEL to v68.0.29 version and I think I hit an old bug or something. Everytime I create a FTP User (I try it in 3 different domains in the server) I receive the following error Error detected with pure-quotacheck for $user [/home/$domaindir/public_html/$userdir]: Unable to...
  11. Spirogg

    SOLVED [CPANEL-23772] Pure-FTPd Couldn't load the DH parameters file

    hi, I just installed WHM/Cpanel on my server : Centos 7 when I go to Home >> Service Configuration >> FTP Server Selection I selected Pure-FTPD and hit Save then I got these errors in the logs below. I get 2 errors I am not sure how to fix these issues? Feb 21 03:02:14 server.xxxxx.com...
  12. D

    PureFTPD Required FTP explicit over TLS

    I have configurated Pure-FTPD in my server. When a client try to connect to my server with FTP cipher: Required FTP explicit over TLS (Filezilla Configuration: Protocol:FTP, cipher: Required FTP explicit over TLS ; port:21) They get the following error: Estado: Conectando xxx.xxx.xxx.xxx ...
  13. Henry Aspden

    SOLVED PureFTP Resets Passive Ports & IP Address

    So I keep going in to change /etc/pure-ftpd.conf and replacing the passive ports and FTP address on lines PassivePortRange 30000 50000 # Force an IP address in PASV/EPSV/SPSV replies. - for NAT. # Symbolic host names are also accepted for gateways with dynamic IP # addresses. ForcePassiveIP...
  14. N

    Passive Port Range Setting?

    Hi, What is required to open this port PassivePortRange 30000 50000 to access FTP as a passive mode. on plane server it does not required ? Please explain.
  15. D

    Pure-FTPd servers ForcePassiveIP issue

    Hello friend About a year ago I changed IP addresses on my server (public & local) NAT mode. Once in a while I have to edit the '/etc/pure-ftpd.conf' and change the 'ForcePassiveIP' value from the old ip to the realy current ip. Why the file rewrites itself and from where the wrong IP address...
  16. A

    SOLVED FTP upload problem

    Hello, I have a problem with files uploading via FTP to my Server. Searched this forum, but didn't find any solution to my problem unfortunat. The problem started after migrating to CentOS 7; using Pure-FTP, EA4, CSF. I followed instructions in: "How to Enable FTP Passive Mode" at cPanel KB...
  17. D

    Connecting to Server via FTP clarification

    I have a cpanel server that has multiple IPs. Accounts are assigned different IPs from the pool. Eg: maindomain.com anotherdomain.com nextdomain Before we could use maindomain.com as the FTP hostname and log into anotherdomain.com/nextdomain.com's account. However...
  18. Fireminds Ltd.

    pure-ftpd.pid: No such file or directory error

    Hi there, I keep getting these alerts everyday multiple times a day! I have confirmed that the file IS indeed there: ALERT: ==================================== cat: /var/run/pure-ftpd.pid: No such file or directory kill: usage: kill [-s sigspec | -n signum | -sigspec] pid | jobspec ... or...
  19. Samet Chan

    FTP Account without edit chmod

    I've used streamango and openload own FTP account. It is pretty disabled edit of chmod in "Permission & owner/group" Is it possible with cPanel too?
  20. salvazo

    FTP connection from VBA is not working

    Hi, I'm trying to connect to an FTP from a VBA program with this code: hConnect = InternetConnect(hInternet, _ sFtp, _ INTERNET_DEFAULT_FTP_PORT, _ sFtpUserName, _...