remote

  1. USA_Webmaster

    Should cPanel users be able to restore backup from remote AWS S3?

    Hi cPanel Team, I went to WHM > Backup Configuration > Additional Destination and setup a verified AWS S3 bucket so now all the backups are being saved and things look great. Did I misconfigure something somewhere though? How come when I log into any cPanel account, they are not able to...
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    Unable to send mail from cpanel, possibly remote side greylist isn't handled correctly

    Hi! Weird problem arised few days ago (client reported just about now). - cPanel e-mail user sends mail to [email protected] and everything seems fine, but the [email protected] never receives the mail. - The cPanel log contains this problem: "SMTP error from remote mail server after end of data...
  3. T

    Help setting Google Drive remote back up

    Hello, I am following the steps as explained here : How to Configure Google Drive as a Backup Additional Destination | cPanel & WHM Documentation, but what I see on my Google Drive admin is not what is described on the tutorial. I managed to go through but I am stuck on this drop down menu...
  4. M

    Troubleshooting remote connection to MySQL

    Hello, I have enabled remote MySQL connection to one customer's CPanel account for an external developer, however he is telling me that he can't connect, despite having added this IP to the server whitelist. Is there a place where I could see the MySQL log files in order to find failed connections?
  5. R

    SOLVED The remote MySQL dump failed because of an error (WebSocket 1006).

    Using the transfer tool to move everything from one server to another server. On a couple (not all) of the databases, we get this error: (XID hjt6rd) A non-fatal error occurred during rsync streaming: Partial transfer due to error and a bit lower The remote MySQL dump failed because of an error...
  6. T

    SOLVED MySQL remote access

    I have migrated a Centos 6 server to a Centos 7 server, the Centos 6 server can connect to the db on the new Centos 7 server. We have another Centos 6 server that gets "Connection refused" when trying to connect to the Centos 7 server with the same db user. telnet domain 3306 gets "connection...
  7. D

    Allow Remote Domains Not Working

    I have "Allow Remote Domains" turned on in WHM's tweak settings yet I'm still getting this error when trying to add a domain: (XID sj4hc3) Could not determine the nameserver IP addresses for “xxxxxx.com”. Please make sure that the domain is registered with a valid domain registrar.
  8. M

    What are my options for encrypting backups sent to remote destinations

    We have regular backups generated on the WHM server and these are sent as .tar.gz files to an external depository. There is a lot of talk on the forums about encrypting the transportation connection, but not much about encrypting the actual .tar.gz files themselves, This means that when the...
  9. E

    Best Method of backing up to remote in-house server

    Most of the threads i can find are older and I'm reviewing to see how relevent still, Being that features have been added though and technology has changed I want to see what I'm missing. So what I'm curious about is what's the best method of doing cPanel/WHM full backups to say an in-house...
  10. G

    SOLVED Remote User Account Transfer fails

    I'm transferring from my old VPS to new one. The old VPS is running CentOS 6.10 xen hvm and WHM v86.0.32, the new one is CentOS 7.9 virtuozzo and WHM v92.0.3. I'm trying to transfer one account at a time, because some need a little TLC when they get to the new server. I first tried using...
  11. M

    SMTP error from remote mail server after pipelined MAIL 550 5.7.1 Unfortunately

    This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: [email protected] host live-com.olc.protection.outlook.com [xxxxx] SMTP error from remote...
  12. V

    Transfer from Remote cPanel Account from SSH

    Hello, Im doing this transfer 1 by 1 entering all the details,But there should be some xmlapi or ssh command to run the same Could someone please share that command how to do the same process from ssh so i could created some scripts to do it all by once Note : i don't have any root access of...
  13. W

    SOLVED Remote mail servers ips

    Hello. I have 2 VPS, one for website server, and other for use for mail server. My website server is a page that, send email to users (notifications, subscriptions...) I view this option in WHM and this is new for my and I'm newbie in this aspects (two servers for to services). I don't want...
  14. C

    Backup to remote sftp

    Hi i am new and i would like some help. I have whm v90.0.15 on centos7 I rent an sftp disk and i would like to send my backups there. I don't want to keep them to my server. I added my destination under Additional Destinations and is validated. But i think that also keeps them on the local...
  15. E

    Does DNS Cluster require ssh access to remote servers?

    Hello, We are running three DNS-Only servers that are used as nameservers (ns1/ns2/ns3.domain.com). Our web servers are all connected using DNS Cluster, to each nameserver. For maximum security, we want to use the Host Access Control to disallow all ssh access to the server except our own IPs...
  16. N

    SOLVED Incremental vs Uncompressed and remote Rsync

    Two weeks ago I realized that Legacy Backup does not work any more. I used a special configuration where I fetched the backup on a remote server via rsync from my CPanel server. I heard from attacks where attackers deleted the remote backups first, so I thought it's better if the Cpanel server...
  17. M

    DCV challenge failure because of remote nameserver

    Since a Cpanel l update I am receiving the autossl error NS DCV: The DNS query to “_cpanel-dcv-test-record.mydomain” for the DCV challenge returned no “TXT” record that matches the value “_cpanel-dcv-test-record=5sdsdfasdfYz6qCvsZkn5nN24y0HuUpb5fOqqadsr53qn9fe53ghU8WwQHbO6z3”.; HTTP DCV...
  18. P

    Cannot overwrite account on Remote Root Account Transfer

    Hello There, Im trying to transfer accounts using PHP and WHM API 1 Functions: enqueue_transfer_item Although I implemented every overwrite option for the module AccountRemoteRoot, when I review the completed session, I get the error saying that the user already exists: I want to be able...
  19. A

    We have a VPS with one domain working fine—added another as remote alias, then transerred new domain to same name servers - NOW SERVER NOT FOUND

    Let me try to better explain this : Original site—domain.org on old server, I don't have access to this server (have to go through a middle man) New site—domain.ca—built on GoDaddy VPS (same domain name BUT WITH new extension) so I could easily work and finish the new site while allowing...
  20. D

    AutoSSL error - Remote IP address is not licensed.

    To start off, I'm no expert and am looking into an issue we are having for another member of our team. The error we are getting is this. "The system failed to acquire a signed certificate from the cPanel Store because of the following error: (XID akbjv5) The cPanel Store returned an error...