1. S

    Server Error (Internal Error) at inbox only at Roundcube

    Hi! I get the message "Server Error (Internal Error)" at some of my accounts. If I create a new email at the same account it works fine. When I switch to Horde it works fine. It doesn't happens to all my accounts-domains. Some of them works fine with roundcube and some others not. The problem...
  2. T

    In Progress CPANEL-41317 - [Regression] Meeting invitation dates from ICS attachments not showing in Roundcube.

    Since a recent update, the start and end date and time have suddenly disappeared from the Meeting Invitation box in Roundcube. (See attached example.) The start and end date and times show correctly in Horde, so it must be a parsing issue in Roundcube, specifically.
  3. dzamanakos

    problem with roundcube in mobile

    Hi, i got some tickets from users that they cant delete, reply to all etc when using roundcube from their mobile devices. I logged in with my account (safari + chrome) and see that when clicking the 3 dot menu all the settings are grey out and when clicking in the popup it closes. Users told me...
  4. JIKOmetrix

    SOLVED Roundcube Webmail - error "Could not load message from server"

    Hello, I have some roundcube webmail users that cannot see certain emails. When attempting to view the message in roundcube it simply says "Could not load message from server". I found this [SOLVED] Roundcube 1.0.3 An error occurred! Could not load message from server. I edited line 2852 in...
  5. L

    Roundcube: "check calendar" on meeting request opens window with 500 error

    If the user presses the check calendar button, the error message is "SERVICE CURRENTLY NOT AVAILABLE!" but the calendar is working, and something is successfully accessing the calendar (see agenda section of screenshot). We're running CloudLinux, so is this something that's been jailed...
  6. M

    In Progress CPANEL-40566 - feature or bug : roundcube MAILBOX.rcube.db files not deleted when email account is deleted

    Hello Just to mention that the corresponding MAILBOX.rcube.db files in /home/USER/etc/DOMAIN.NAME/ MAILBOX.rcube.db files and backups are not deleted if the mailbox is deleted. Thanks.
  7. M

    webmail roundcube with sqlite : possible to change settings for all email users ?

    Hello There are default settings in /usr/local/cpanel/base/3rdparty/roundcube/config/ and /usr/local/cpanel/base/3rdparty/roundcube/config/ but if I don't make a mistake they are only used for creating a new user sqlite db /home/USER/etc/DOMAIN/EMAIL.rcube.db Is...
  8. S

    RoundCube Emails Greyed out (Not deleted)

    Hi, One of my clients deleted emails on RoundCube and the emails are just Greyed out (not removed), please help me out with how can I remove all the greyed out emails. Regards, Sajawal
  9. SimpleTechGuy

    SOLVED Roundcube Calendar Showing Wrong Time

    For the past 2-3 days I've noticed that there is a 5 hour time difference on my calendar. The WHM server time is configured for America/New_York, and the Cpanel Roundcube time is configured for America/Chicago. The time is correct for emails, But the timeline in RoundCube Calendar is showing...
  10. The Old Man

    SOLVED CPANEL-40314 - Round cube mass PHP deprecated warnings in PHP Error Log

    WHM/Cpanel 102.0.2 Found in my .php.error.log file in root logs folders are full of depreciated PHP notices/warnings being constantly generated (multiple per second): [14-Feb-2022 09:19:31 Europe/London] PHP Deprecated: Unparenthesized `a ? b : c ? d : e` is deprecated. Use either `(a ? b ...
  11. M

    Can CPanel webmail roundcube get more process priority when users find it slow ?

    Hello, Since we have spamassassin / MailScanner we see much more load, OK. But it seems to impact the roundcube webmail. Is Cpanel roundcube webmail running as a CPanel process ? And is it possible to give it priority, so this webmail interface can keep fluent, event if spamassassin /...
  12. V

    How to increase Roundcube Import Upload Size

    How to increase the roundcube import upload size
  13. A

    How to use MySql with roundcube webmail

    Hello I'm moving from CWP to cPanel and i found that there's no MySQL database for roundcube in phpmyadmin and i found that it uses SQLite So, i need to revert back to MySQL, i didn't create any emails on cPanel yet so how to do that?
  14. D

    Migrate Roundcube contacts and signature by Transfer Tool

    Hello, I have few cPanel servers and sometimes I need to transfer user accounts via this instances. Everything is working fine but there are missing Roundcube user contacts for each mail and signatures. Is there way to easy restore them per user account? Contacts are stored in Mysql on first...
  15. Ekushey

    Roundcube database type

    I need to transfer a single cPanel account from one VPS to another. Source is running cPanel 86.0.40 while target running 96.0.11. While I attempting to transfer using the Transfer tool, I get the following message: Source: “x.x.x.x” Roundcube database type is “mysql” … Target...
  16. L

    Best way to share roundcube calendar

    Hello, I found this topic (Viewing Delegated Calendars), but the answers are not complete or it's just link to documentation which is not helping. So I create this new post. I have a customer, there are employees in the companies. a)The employees need to share their agenda with the boss or...
  17. M

    Possible to make RoundCube use PHP 7.4 instead of 7.3 ?

    I've checked through cPanel & WHM Documentation | cPanel & WHM Documentation and I'm not finding where this might be addressed. When I get my LFD alerts about Roundcube process running a long time, I notice: Executable: /usr/local/cpanel/3rdparty/php/73/sbin/php-fpm Command Line: php-fpm...
  18. S

    RoundCube multi Account

    Hello We have multiple Email accounts which are used and monitor with multiple people. Something we need is to make accessible all emails in a single interface to avoid all peoples set these emails on their computer . Is there any way to install something like Roundcube on a Cpanel account and...
  19. J

    Roundcube addresses missing after primary Domain name change.

    After a [mostly] successful primary domain name change of an account in cPanel, I have a couple of Roundcube user who indicate their address books are missing. Is there atsk that must be performed to get these back? I have looked at /var/cpanel/roundcube and I do see previous versions of a...
  20. Ramon Pego

    Set roundcube as default email box and always open inbox even first login

    Hello, one thing we have seen receiving some complaints from customers is when the email box is new it opens by default that "home page" where it displays some account configuration options including the option to choose the default email box as "Horde" or "Roundcube". The problem is that our...