1. I

    Webmail Login Success But Redirect to Roundcube Login Page

    Hello, I have problem with Webmail and one of email address In my case, I login to cpanel account hosting and from inside cpanel dashboard, I go to link Email Accounts. From list email address example [email protected] I click CHECK EMAIL botton and success to login to Roundcube inbox. Then I...
  2. R

    CPanel Transfer Tool Messages about Cpanel Versions and RoundCube

    We are moving to a new server to upgrade from Centos 6 to Centos 7 and are at the point of transferring the CPanel accounts. We are using the Home »Transfers »Transfer Tool and when we clicked the Scan Remote Server button we got some messages about which we have some questions. The first...
  3. WebHostPro

    Anyone happen to know how to reset the Roundcube interface?

    I have a customer that changed the interface settings and can't seem to change them back. Is there a way to make the Roundcube interface go back to default?
  4. D

    Roundcube - Cpanel Navbar

    After Updating to the latest version, we lost the Cpanel navbar from webmail(roundcube). Is there any way to bring it back since roundcube has no integrated functonallity to manage forwards, filters, boxtrapper, whitelist and etc
  5. Rogerio

    SOLVED Problem searching emails via Roundcude after transfering account

    Hello, A client was hosted in one server and I moved it to another. Both cPanel v78, transferred via Transfer Tool. After the migration, the search box stopped working for old emails in webmail (Roundcube). When searching, Roundcube only find emails after the migration. Solr is installed, and...
  6. S

    When will RoundCube be updated?

    Why cPanel not updated roundcube webmail to 1.3.8? Must of plugins only work in this new version... this version of roundcube released in 26 October 2018. Thanks
  7. S

    Adding RoundCube RPM question

    I'm trying to use the tutorial: How to Build and Install Custom RPMs - cPanel Knowledge Base - cPanel Documentation To install new plugins in cPanel by rpm, but in step 3 I'm confusing now... Please could you explain better it on imagem: I didn't find the rpm for roundcube webmail for whm...
  8. M

    Roundcube error with specific mail

    I am experiencing a strange problem with specific mails on Roundcube. I am receiving email from a fax server always with same format including a pdf! With Roundcube I get error: Could not load message from server. Then roundcube stucks and Inbox (on the left list) is renamed to Inbox625. As...
  9. B

    Roundcube requires login twice

    Hello all. Ever since the latest cPanel upgrade my clients seem to be having issues singing in to their webmail accounts. If they are logged in to cPanel and click "check email" even if their credentials are correct they cannot login. If they open up a new browser (or simply log out of their...
  10. M

    Multiple users on roundcube

    Hi folks, we have more than 1 users for a single e-mail account inside our cPanel and they all use webmail on 2096 port. Problem is when more than 1 user is logged in to the same e-mail account via roundcube the error appears : access denied. My /usr/local/cpanel/logs/login_log says this ...
  11. G

    Disable altered RPM check for some Rouncube files?

    Hello, we modified some files for Roundcube (simple stylesheets and some html/images ".html, .css, .gif, .png"). I've got a couple of questions. 1) Now cPanel alerts us for "Altered RPM found" and lists the files we modified. Is there a way to disable this alert, without turning off...
  12. W

    SOLVED [CPANEL-23516] Use of undefined constant roundcube errors

    [2018-12-09 00:35:44 +0000] info [webmaild] [fcgi] PHP message: PHP Warning: Use of undefined constant IDNA_DEFAULT - assumed 'IDNA_DEFAULT' (this will throw an Error in a future version of PHP) in /usr/local/cpanel/base/3rdparty/roundcube/program/lib/Roundcube/rcube_utils.php on line 908 PHP...
  13. S

    Webmail, Roundcube how they are installed?

    I would like to know how to Webmail and Roundcube are installed on a cPanel server. I searched in apache conf. and i couldn`t find any directive like: /Alias /usr/share/roundcube or any roundcube conf that is included in cPanel . Also how cPanel users acces /usr/share/roundcube if the suPHP...
  14. G

    Add Plugin to Roundcube?

    Hello, How can I update the DB of roundcube ? Indeed I can add plugin, modify template but some plugin need to modify the DB... I don't see some info about that ? It's possible ? Especially since it is an open source software. So if anyone has a solution, I'm interested. I specify that this is...
  15. M

    SOLVED [CPANEL-23532] Roundcube Timezone error after upgrde to 76.0.0

    Hello, i start to get wrong timezone (+3 hours) only in the Roundcube after the upgrade to WHM 76.0.0, how can i fix that, i can´t access all my client´s webmail and change manually, using Horde the time is right, the problem is only with Roundcube. My server is configured to use Timezone...
  16. R

    SOLVED Blank reply on roundcube mail

    Hello! We have single Cpanel account which are using round cube for webmail. Recently the user noticed than new mail or reply to email shows blank (when reaching loading timeout). This happens for only single Cpanel account's single email account. Other mailboxes (email accounts) of the account...
  17. S

    Forwarding outgoing e-mails?

    Hi a year ago the only supported option for forwarding an outgoing e-mail was making copies of outgoing email is through the Archive option in cPanel. Is this still true or has there been any changes? It would be greatly appreciated if the outgoing e-mails would be as easily forwarded as...
  18. L

    Roundcube Error - Unknown storage engine InnoDB

    Hi, When accessing the RoundCube webmail error message is displayed in the browser: DATABASE ERROR: CONNECTION FAILED! Unable to connect to the database! Please contact your server-administrator. In /var/cpanel/roundcube/log/errors is shown: [23-Aug-2018 09:25:57 -0300]: <9qct9rqj> DB...
  19. S

    Roundcube to SQLite conversion

    I guess I'm just surprised and I guess I missed something. I know there was a big shift to moving a lot of the cPanel specific stuff from depending on the system SQL service (MySQL or MariaDB) and towards SQLite. It looks like this conversion for the Horde database went through automatically...
  20. U

    Roundcube corrupt tables with this webapp disabled

    Hi Today, I am facing a problem with roundcube database.Here is the log: I only have enabled horde as only option for webmail. Really, I don't like roundcube. Is possible uninstall toally from the server? I want to keep away roundcube from mysql server :) Thanks!