1. R

    Rejection of some emails due to SPAM

    Hi. Rejection of some emails due to SPAM Emails are rejected with the following message: Jan 6 16:17:25 postfix-inbound-4 postfix / smtp [16685]: 23A7440285: to = <[email protected]>, relay = [x.x.x.x]: 25, delay = 45, delays = 0.12 / 0/21/25, dsn = 5.0.0, status = bounced (host...
  2. G

    Whitelist spam pattern matching in SpamAssassin

    Can any of you suggest a way to whitelist any email from a domain OR subdomain of that domain, without whitelisting a domain that just happens to end with the same string? Eg, I get emails from [email protected] or [email protected], and possibly other subdomains of I want...
  3. T

    Is SpamScan still a thing?

    Hi, I just did a complete wipe and install of WHM/CPanel and everything went smoothly, except that I can't seem to find the SpamScan plugin anymore. It used to come free with CPanel when we bought a CPanel license, and some external sites that sell CPanel suggest that's still the case...
  4. A

    Correct rDNS / HELO when using /etc/mailhelo and /etc/mailips ?

    The issue In cPanel -> Email Deliverability for it shows: "Problems Exist (Reverse DNS)" The system sends “”’s outgoing email from the “” IP address. The only PTR value for this IP address must be “”. This is the name that this server sends with...
  5. M

    sending localuser

    hello, recently and while checking the "track delivery" i found out this issue: there is an email who sends to unkonwn email addresses automaticly. so i did put a restriction to not allow sending from this email address, here is the sending information: Event: failure User: mydomain...
  6. J

    one account is sending spam with username @ hostname

    I have a problem one account is sending spam with username @ hostname the account has 20 wordpress sites how to locate which page ( script ) is sending spam example 2020-10-21 10:33:19 1kV9Yd-00EdgE-8N <= [email protected] U=arp P=local S=1033 T="Page 2019 - 2 - Confidential details" for...
  7. Arvy

    Bug report: transfer tool re-enables Spam Box

    I don't know where is the best place to report a small bug... so, let me know if there's a better place for this. It's a small bug. When I use "Transfer Tool" to transfer an account from a server to another, it re-enables "Move New Spam to a Separate Folder (Spam Box)" that was disabled. I...
  8. J

    PHP mail() function hosted on causes email to end up in SPAM. Solution?

    Email send from the PHP mail() function hosted on a Cpanel account frequently ends up in SPAM (all the time for, some of the time for I've determined it is NOT due to the content of the message but due to something in the headers. My best guess is that it's either...
  9. U

    Scanning for spam AFTER mail is in inbox

    Hi all, I'm migrating a huge amount of mail from one server to another. What I'm seeing is that a lot of the users for this account have tens of thousands of messages in their mailboxes that are extremely spammy. It would be wonderful if I could run any sort of spam filtering utility to sort...
  10. psytanium

    All emails still stuck in queue after a spam detected and cleaned

    Hello, 3 days ago, 1 of the emails was sending thousands of spams, i suspended the email address, fixed the issue from the client device (He wasn't using the SSL) then changed his password and all is fine. Lots of emails were stuck on the queue, most of it spams, i cleaned the spams and...
  11. M

    Documentation request for Filter Incoming Emails by Domain

    Hello Using the "Filter Incoming Emails by Domain" system on WHM has proven to be fairly good at mitigating some but not all spam emails. However, could the documentation ( Filter Incoming Emails by Domain | cPanel & WHM Documentation ) add some clarity as to how much this can slow down the...
  12. BlueSteam

    DKIM, SPF and DMARC all Pass, IP not blacklisted but still ends up in spam!!

    I am at a complete loss for words here. I have sat troubleshooting this issue for the past 2 days straight and I am so frustrated with this. I have a client that is complaining that some of his staffs emails are always ending up in Spam on the recipient side and he is losing business. So I ran...
  13. PCZero

    Security Advisor "Information" Spam Ads

    Please give us a way to turn off SPAM ads in Security Advisor such as this one. No legit software should support SPAMMING users. Had I known that the highly recommended Imunify in the new version of WHM came with SPAM ads I would have just stayed with Clam. SPAMMING users is very unprofessional...
  14. P

    Mails are going to spam how to deliver to inbox ?

    Hello sir , my server's all account's mails are going to spam ! Is there any solution to deliver mails to inbox ? or is there any plugin which delivers mails to direct inbox
  15. K

    Cron kernel update email spam

    Since 2 days ago, I've started to receive this email to the root account every 4 hours. Cron <[email protected]> /usr/bin/kcarectl --auto-update Current kernel version is 2.6.32-754.18.2.el6.x86_64 x86_64 on CentOS 6
  16. I

    Receiving tons of spamming emails every day

    Every day I receive tons of spamming emails. It doesn't reach my inbox because some times, the sender IP is on the blacklists and other times, they are sending to a not existing email address. But I receive more than 1000 spamming emails in 1 second only, is it could make a load on my server and...
  17. G

    Confirm that this is spam, "Messages quarantined since 2/13/2020"

    I'm getting an email every night at around 4am that LOOKS like it's from cPanel, but I'm not entirely convinced so I'm hoping you guys can confirm. The email subject that it references IS one that would have been sent (but not from [email protected], and not at 3am), but the link isn't to my...
  18. G

    Email From my cPanel server landing in JUNK Folder

    I have upgraded to the latest version of cpanel as I try to solve an issue with email. At times an email which originates from the mail server powered by cpanel will end up in the JUNK folder of receipts mailboxes. As I try to figure out what might be causing the issue, I have requested...
  19. F

    SpamAssasin and Bayes

    Hello, I see in folder .spamassassin that the file bayes_toks is updated with some frequency, but which script or job that make this? I want understand the script for improve my antispam. Thanks
  20. anton_latvia

    How to disable "Enable Spam Box" preselected checkbox?

    When we create new account manually, the "Enable Spam Box" is always checked. Why? We want that to be disabled, makes too much troubles to customers. I have checked settings and - Enable Apache SpamAssassin™ Spam Box delivery for messages marked as spam (user configurable) = OFF Enable...