track delivery

I have exhausted all possibility of GoDaddy Help so I am hoping I can find the answers here. I have a GoDaddy cPanel account on a shared server. GoDaddy has verified that all of my DNS records look good and that none of my Spam Filters or Email Filters are problematical. My problem is that I...

Hello, I have just noticed that some email accounts won't open the webmail interface. This is only on some accounts. So when you try to open the webmail from cPanel it redirects to 'Track Delivery' screen. I guess these users might have used Horde webmail client, so the automatic switch...

There is an issue with my cPanel track delivery is displaying no record found and am unable to understand it why.

Hi, I've had questions before about how and why Track Delivery does things. There are still a handful of things that I don't see explained in the documentation. Here is one. I see in Track Delivery that an email has been filtered. The sender appears to be the master user ID at my hosting...

Hi, I'm confused by Track Delivery in cPanel. When I view an email forwarder in this tool, it seems to always show both the forwarding address but also an entry for blackhole (see screenshot). Can someone clarify why that entry is there or what it means? Thanks!

Hello, An error is present in [track delivery], which seems to be tied to the database eximstats_db.sqlite3: DeliveryReporter API internal failure: Cpanel::Exception::Database::Error/(XID unf95e) The system received an error from the “SQLite” database “/var/cpanel/eximstats_db.sqlite3”...