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000 Permission and restoring backup

Discussion in 'Data Protection' started by srh124, Sep 12, 2014.

  1. srh124

    srh124 Member

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    Hi all
    I wanna restore on of my backups.
    1- I have one folder with permission 000 (blocked by host provider, because of mass spam email from this folder). Does this affect procedure of restoring backup ? I wanna this folder be overwritten, too.
    2- Must i delete all files before restoring backup OR procedure of restoring backup does it itself?

    Sorry for very beginning questions.
    Regards.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    You would have to consult with your hosting provider if you want that directory removed or backed up during the backup process. You do not have to remove files before restoring a home directory in cPanel, but note that your hosting provider must restore a full backup.

    Thank you.
     
  3. srh124

    srh124 Member

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    Thanks michael
    In my cPanel Interface, I have cPremote Backup manager as follows. Can't i restore a backup myself?

    Daily backups available from Jun 09 ,2014
    Friday backups available from Sep 12 ,2014
    Monday backups available from Sep 10 ,2014
    Weekly backups available from Jun 08 ,2014

    As you're a net specialist, what's your idea about these backups? No backup for Aug. or July!!!! is it usual?
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    It looks like that's a third-party plugin that is not developed by cPanel. Have you contacted your hosting provider to ask about this?

    Thank you.
     
  5. srh124

    srh124 Member

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    Yes, I've contacted. Unfortunately, they're not doing well in supporting their customers and answering tickets.

    Anyway, I think it's very unusual to have backup for 2 days ago and 3 month ago. Am i right?
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Yes it is. Only your Hosting Provider can answer why that is though. If they're not doing well at supporting you, finding a new Hosting Provider might be something you should consider.

    You can find many reliable Hosting Providers here:
    cPanel Hosting Partner Directory
     
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