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1 IP Adress Question | All domains redirect to cgi-sys/defaultwebpage.cgi

Discussion in 'General Discussion' started by barbudaniel, Apr 11, 2014.

  1. barbudaniel

    barbudaniel Registered

    Apr 11, 2014
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    Hello Forum ,
    I have some problems setting up my dedicated server .
    I have only 1 external ip address ( 82.79.xx.xx )
    when i setup my whm it was setup to use 2 ip's : and 82.79.xx.xx - is only local ip provided by the router
    82.79.xx.xx is the external ip that i can use.

    The problem is that the ISP provider dosen't give 2 ip's and I'm forced to use only 1 ip ( 82.79.xx.xx )
    When i create an account all ips assigned to that account are
    If i change the ip to 82.79.xx.xx in Basic cPanel & WHM Setup and I create an other account with diffrent domain all ip's are 82.79.xx.xx but the domain redirects to /cgi-sys/defaultwebpage.cgi
    If I chose to use the local ip ( ) the domain dosent work but if i change in dns zone of that ip all ips to the external ip the domain works fine.

    My question : Is there any way that i can make to use only 1 ip hosting my domains on my server ?
    I try'ed to be as explicit as i can.
    I want to use WHMCS and i dont want all my clients to wait for me to update their domains to my server.
  2. dalem

    dalem Well-Known Member PartnerNOC

    Oct 24, 2003
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    set 82.79.xx.xx in Basic cPanel & WHM Setup as the main shared ip
    set in Show/Edit Reserved IPs so it does not inadvertently get used for accounts
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  3. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Apr 11, 2011
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    Hello :)

    I suggest contacting your hosting provider or data center and having them remove the local IP address from your network configuration. It's not necessary if you do not plan on using it for a specific purpose.

    Thank you.
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