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"1 server" Hosting companies... how do you...

Discussion in 'General Discussion' started by rs-freddo, Feb 11, 2005.

  1. rs-freddo

    rs-freddo Well-Known Member

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    People with more than 1 server probably don't have this problem. But when i have someone transfer from another hosting company they are inevitably using the same email address as the domain they signed up with. Which means emails i send to them end up on my server and don't go to their old server.

    I tried changing the resolvers to my datacenter but that didn't help.

    I do have a second server not used for Hosting, so I'll eventually move my admin domain to that server and won't have this problem anymore.

    Just wondering how other "1 server" hosting businesses handle this problem.
     
  2. lostinspace

    lostinspace Well-Known Member

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    One thing I have had success with is contacting them and

    1) Having them use their ISP e-mail for billing contact

    or

    2) Sending them e-mail at user@OLDIP (until the domain propagates to my server)
     
  3. PWSowner

    PWSowner Well-Known Member

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    So far I haven't had anyone sign up that didn't have an alternative address.
     
  4. Blue|Fusion

    Blue|Fusion Well-Known Member

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    And if all else fails, I'd offer them a Gmail Invite. Of course their happy :)
     
  5. LP-Trel

    LP-Trel Well-Known Member

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    Have your signup form validate the email.

    Something like..

    Field1: domain.com

    EmailField1: email@domain.com

    Error: You may not use an email address at the domain you are signing up with!
     
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