SOLVED 1 service generated warnings while checking SSL certificates (checkallsslcerts)

rs200

Active Member
Dec 4, 2017
42
10
8
Italy
cPanel Access Level
Root Administrator
Hello,

in the last days i received 4 emails with this subject

[xxxx.hostname.xx] The SSL (Secure Sockets Layer) certificate for “xxx” on “xxxx.hostname.xx” will expire in less than 30 days.
and last night cPanel attempted to renew the hostname cert of my VPS with failure

The system failed to acquire a signed certificate from the cPanel Store because of the following error: (XID n2bukp) The cPanel Store returned an error (X::TemporarilyUnavailable) in response to the request “POST ssl/certificate/whm-license/90-day”: We were unable to process your request. Please try again later.
Taking a look at the error "We were unable to process your request. Please try again later." i'm not 100% sure but i suppose that it could be related to the firewall (CSF is installed on my VPS).

Any suggestions? Have i to add cPanel IP's in the firewall's whitelist and try to run the checkallsslcerts script manually?
Thanks
 

rs200

Active Member
Dec 4, 2017
42
10
8
Italy
cPanel Access Level
Root Administrator
Hello! Are you still having issues? Does this article help?
Hi Anthony, i added the cPanel IP's in the CSF's whitelist. A little while ago i checked if the cert was renewed and yes it is!

I don't know if the issue was truly related to the firewall, but i resolved :)
 
  • Like
Reactions: cPanelAnthony