SOLVED ⚠ 1 service generated warnings while checking SSL certificates.

Operating System & Version
Centos 7
cPanel & WHM Version
106.0.11

icp77

Active Member
Mar 15, 2005
27
2
153
cPanel Access Level
Root Administrator
Good morning, at the moment I have a problem with the renewal of the ssl certificate of the hostname of a server, the message is the following:


The following cPanel service generated warnings from the checkallsslcerts script.


⚠ cpanel​
El sistema no pudo adquirir un certificado firmado de cPanel Store debido al siguiente error: El sistema no pudo adquirir un certificado firmado de cPanel Store. ({"domain_details":null,"status":"revoked","status_details":null,"status_message":"Stale CSR"}) .
Este aviso es el resultado de una solicitud de “/usr/local/cpanel/bin/checkallsslcerts”.

We have tried reinstalling the certificate, but the message is the same with cpanelstore.

thanks for your help
 
Last edited by a moderator:

kodeslogic

Well-Known Member
PartnerNOC
Apr 26, 2020
542
253
138
IN
cPanel Access Level
Root Administrator
Can you run this command with root user and see what error you get?

Code:
#  /usr/local/cpanel/bin/checkallsslcerts  --verbose
 

icp77

Active Member
Mar 15, 2005
27
2
153
cPanel Access Level
Root Administrator
Hello,

thanks for your answer, this is the message that always appears with the mentioned command:

[[email protected] ~]# /usr/local/cpanel/bin/checkallsslcerts --verbose
The system will check for the certificate for the “cpanel” service.
El sistema intentará sustituir los certificados autofirmados del servicio “cpanel” con un certificado firmado de cPanel Store.
The system will attempt to install a certificate for the “cpanel” service from the system ssl storage.
None of the certificates in the system ssl storage were acceptable to use for the “cpanel” service.
The system will attempt to install a certificate for the “cpanel” service from the cPanel store.
[WARN] El sistema no pudo adquirir un certificado firmado de cPanel Store debido al siguiente error: El sistema no pudo adquirir un certificado firmado de cPanel Store. ({"domain_details":null,"status":"revoked","status_details":null,"status_message":"Stale CSR"}).
The system will check for the certificate for the “dovecot” service.
El sistema intentará sustituir los certificados autofirmados del servicio “dovecot” con un certificado firmado de cPanel Store.
The system will attempt to install a certificate for the “dovecot” service from the system ssl storage.
None of the certificates in the system ssl storage were acceptable to use for the “dovecot” service.
The system will check for the certificate for the “exim” service.
El sistema intentará sustituir los certificados autofirmados del servicio “exim” con un certificado firmado de cPanel Store.
The system will attempt to install a certificate for the “exim” service from the system ssl storage.
None of the certificates in the system ssl storage were acceptable to use for the “exim” service.
The system will check for the certificate for the “ftp” service.
El sistema intentará sustituir los certificados autofirmados del servicio “ftp” con un certificado firmado de cPanel Store.
The system will attempt to install a certificate for the “ftp” service from the system ssl storage.
None of the certificates in the system ssl storage were acceptable to use for the “ftp” service.
[[email protected] ~]#

Today in the morning have a different new message:



⚠ cpanel​
El sistema no pudo adquirir un certificado firmado de cPanel Store debido al siguiente error: (XID 9nbtx6) La respuesta a la solicitud de HTTP (Protocolo de Transferencia de Hipertexto) “GET” de “ indicó un error (504, Gateway Timeout): 504 Gateway Tim… The response to the HTTP “GET” request from “ indicated an error (504, Gateway Timeout):
504 Gateway Tim….
Este aviso es el resultado de una solicitud de “/usr/local/cpanel/bin/checkallsslcerts”.
El sistema generó este aviso el lunes, 5 de diciembre de 2022 a las 9:36:41 (UTC).


Thanks again
 

kodeslogic

Well-Known Member
PartnerNOC
Apr 26, 2020
542
253
138
IN
cPanel Access Level
Root Administrator

icp77

Active Member
Mar 15, 2005
27
2
153
cPanel Access Level
Root Administrator
Hello,

thanks again for your help (kodeslogic - cPanelWilliam)

We executed the command indicated in the workaround, the data was updated and we proceeded with the following:

# /usr/local/cpanel/bin/checkallsslcerts

The Certificate updated successfully.
 

kodeslogic

Well-Known Member
PartnerNOC
Apr 26, 2020
542
253
138
IN
cPanel Access Level
Root Administrator
Glad you have it resolved.