In Progress 102 EDGE Version new whm theme

Scootie

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While I REALLY don't like the new design, I do feel that this post is touching if not crossing the line. The new design is NOT "eye cancer"
I'm sorry but I agree that the new design is simply eye cancer. I have blue eyes and blue eyes are specifically more sensible to light colours of which Jupiter has a lot of in ton of bad supplies.

I'd really wish Cpanel would take in effect this side of the problem too. There are people sensible to bright colours and we need something more darker, not as dark as the Papern Lantern Dark Theme but close to it.
 

cPRex

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I know the team is aware of the darkness/contrast issues in the left sidebar. There are various options they are exploring internally that would help fix this, or possibly allow users to choose their own settings, but it hasn't been officially decided what the plan will be so I don't have anything to share just yet.
 

vf-hostmaster

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I know the team is aware of the darkness/contrast issues in the left sidebar. There are various options they are exploring internally that would help fix this, or possibly allow users to choose their own settings, but it hasn't been officially decided what the plan will be so I don't have anything to share just yet.
Is the old design being considered? The people's desires are being voiced. Is the old design or color scheme offensive to cPanel in some way?
 

vf-hostmaster

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@[email protected] - "the old design" in regards to what, the color palette?
I suppose I would like to further expand the question. Is the old color scheme being considered for WHM? Is the cPanel level Paper Lantern theme design being considered for recreation in some way or as a reference for a future design? The reason I ask is that I think the main issue is most people are extremely dissatisfied with the design changes in both WHM and cPanel account level areas. Since you already had a solution that people really liked and the industry happily adopted, it would make sense to reference those successful designs or attempt to reincorporate them in some way, and indeed this seems to be what people are calling for.
 

cPRex

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Is the old color scheme being considered for WHM?
I'm not sure on this one - we're considering various options, including providing some color choices to end-users.

Is the cPanel level Paper Lantern theme design being considered for recreation in some way or as a reference for a future design?
Not really - we're moving away from that as much as we can.

It's important to note that feedback is an odd thing. In general, reviews of any product or overwhelmingly negative, as people that have a good experience, or even just a "functional" experience, don't feel the need to reach out. They found a product, the product did what the user wanted, and they moved on with their life.

It's also worth noting that the now-beloved Paper Lantern/X3 faced extremely similar backlash when it was released many years ago. Everyone was comfortable with X and had custom skins and why aren't those compatible - basically word-for-word what we're seeing with Jupiter now.

While there's definitely been negative feedback around Jupiter, there were also many complaints for years about Paper Lantern/X3. The main two being "it looks old" and "it's a massive sea of icons that confuses users." Is Jupiter where we want it to be yet? After all the feedback we've received, definitely not, but it's going to be getting continual updates just like the other themes did over their very long run.
 

vf-hostmaster

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Why are you moving away from that as much as you can? Finally, based on the way you described how cPanel views feedback... I am far less likely to provide it. You shouldn't ignore the people giving feedback based on voices that are not speaking. I'm inclined to just delete this account and move on, this is clearly a waste of time.
 

cPRex

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I'm sorry the feedback portion came across that way, as it should have been the opposite. There are many examples throughout this thread where both myself and the developers have directly taken provided feedback and applied it to Jupiter. I'm just saying that everyone needs to be cautious when reviewing public feedback as it always tends toward the negative side.
 

Mise

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I'm not sure on this one - we're considering various options, including providing some color choices to end-users.
well, it is a fact that big companies like the case of Google or Apple are expending a lot of money to study such things even putting cables in the heads of their guinea pigs. They are quite conservative in their design and are preserving the colours in icons like many years ago. Minimalist designs are very nice for a website but no really useful for a more intensive use. It can become more uncomfortable and slower. Just a view...
 
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Bakugan

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The main mistake of cpanel is not providing from the beginning an open source code for personalizations.

My case is one since I worked for years on my own paper-based layout.

The change is understandable, but a lack of COMPLETE documentation is an aggression for those who work to generate their own interfaces.


As much as we will discuss in this topic we are not talking about days or even a small company, we are talking about months accumulating complaints and ridiculous changes.

Honestly my feeling is that there is only 1 person working on cpanel dedicating themselves at most 1 hour a day.

There are no consistent changes since Jupiter's release that justify the months it takes to implement.

A team with 2 people would produce a lot more than what we see on Jupiter.

All the feedbacks I've seen are just cornflakes in the eyes of cpanel, I know it's not anyone's fault here on the forum.

However, it is noticeable in groups where the suppliers are dissatisfied with Jupiter for the final customer.

Whm didn't affect clients as much as cpanel.

I'm no expert in cpanel but I've been using it since 2010, today luckily I have 70 active servers with cpanel, for cpanel this is nothing

however, when you join several others like me or even with just one server, this lack of empathy between cpanel and its clients is remarkable.

At the same time that cpanel owns plesk, it manages to lose in all the basics to a smaller company of the same group
Support / news / productivity, without comparisons plesk humiliates cpanel, in my opinion plesk only sins with the graphic interface.


Since cpanel started its price swing, I've been seeing that other panels are evolving and with a little more they will reach cpanel a beautiful example of this is DA,Cyberpanel/AApanel/plesk I don't like its interface but its evolution is remarkable in the last years


I can't see this same evolution on the part of cpanel, in the last 5 years.

It took several years for cpanel to implement nginx as native, and enginatron already existed.

This is another outburst that I see from the community itself, more than they say that they are paying attention to feedbacks and that they are working, all the community feels is that cpanel will only increase its values.

Increases are understandable if accompanied by improvements, and so far nothing has justified this increase.

Just more spending and no nine.


Love ends one day and my love for cpanel is fading with each passing month and nothing is done.

At some point, a worthy competitor will appear and know that I will be one of those who will say goodbye.
 

cPRex

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Thanks for that - I don't have much to add besides what has already been said. I do know we are working on adding a dark mode at some point, and you can customize the sidebar color for cPanel users, but the same level of customization support for WHM is not planned that I am aware of.
 

vf-hostmaster

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Thanks for that - I don't have much to add besides what has already been said. I do know we are working on adding a dark mode at some point, and you can customize the sidebar color for cPanel users, but the same level of customization support for WHM is not planned that I am aware of.
ouch.... hopes dashed. I really thought you guys were going to work on the WHM complaints and not isolate the solutions to just cPanel users
 

cPanelAdamF

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@bjdea1 that was our intent so thank you for saying that. There will always be more to do than time will allow for so we try our best to move from priority to priority as best we can.

Presently, my colleagues and I are concerned that the :2083 (cpanel) interface is being neglected and many of the improvements we've made to :2087 (whm) can be brought over to keep these interfaces in sync and serve those end-users. Please don't be surprised if we shift our attention away from WHM for a few releases both to show Paper Lantern the door and then to shore up :2083 with similar improvements.