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11.34.0.11 is not available now?

Discussion in 'General Discussion' started by garconcn, Dec 4, 2012.

  1. garconcn

    garconcn Well-Known Member

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    I saw 11.34.0.11 in WHM earlier today, but now it shows 11.34.0.9 instead. Any problem?
     
  2. cPanelNick

    cPanelNick Administrator
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    We are having a minor problem with the update system. It should be back in 5 minutes.
     
  3. tmorton2

    tmorton2 Member

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    I saw the same thing. I manually updated through WHM to 11.34.0.11 this morning, but then when the daily automatic update (
    Code:
    /usr/local/cpanel/scripts/upcp --cron
    ) was run, it reverted me back to 11.34.0.9. Manually doing another update gives an error:
    Code:
    Internal Server Error
    500
    No response from subprocess (/usr/local/cpanel/whostmgr/docroot/cgi/live_upcp2.cgi) with exit signal: 2
    
    Not sure if I hosed myself running the update manually or what... Running upcp from the command line gives:
    Code:
    root@gerald [~]# /usr/local/cpanel/scripts/upcp
    [20121204.115137]   Detected cron=0 (Terminal detected)
    ----------------------------------------------------------------------------------------------------
    => Log opened from /usr/local/cpanel/scripts/upcp at Tue Dec  4 11:51:37 2012
    [20121204.115137]   Detected cron=0 (Terminal detected)
    => Log closed Tue Dec  4 11:51:37 2012
    [20121204.115137]   Running Standardized hooks
    [20121204.115137]   mtime on upcp is 1339508743 (Tue Jun 12 06:45:43 2012)
    [20121204.115137] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1354650697.log` failed, exited with code 512
    => Log closed Tue Dec  4 11:51:37 2012
    
    /var/cpanel/updatelogs/update.1354650697.log doesn't contain anything beyond what is shown on the console.

    Anyone have any ideas?
     
  4. cPanelNick

    cPanelNick Administrator
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    Please try running the below without --cron. This flag is only meant to be used when run from crond
    Code:
    /usr/local/cpanel/scripts/upcp --force
    
     
  5. nospa

    nospa Well-Known Member

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    11.30.7.4 was removed from httpupdate.cpanel.net! What is going on?

    Hi

    I've upgrade couple of servers from 11.30.7.2 to 11.30.7.4 due to security issue, than when I tried to upgrade another servers, I get information that they are up to date (running 11.30.7.2).

    I've checked httpupdate.cpanel.net and I saw that 11.30.7.4 was removed at 19:21 from this update.

    Why it was removed and what is going on?
     
  6. tmorton2

    tmorton2 Member

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    Sorry, I didn't mean I ran with --cron from the command line, that was from the automatic update that was run by cron. I just ran with --force but got the same error:
    Code:
    root@gerald [~]# /usr/local/cpanel/scripts/upcp --force
    [20121204.115853]   Detected cron=0 (Terminal detected)
    ----------------------------------------------------------------------------------------------------
    => Log opened from /usr/local/cpanel/scripts/upcp at Tue Dec  4 11:58:53 2012
    [20121204.115853]   Detected cron=0 (Terminal detected)
    => Log closed Tue Dec  4 11:58:53 2012
    [20121204.115853]   Running Standardized hooks
    [20121204.115853]   mtime on upcp is 1339508743 (Tue Jun 12 06:45:43 2012)
    [20121204.115853] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1354651133.log --force` failed, exited with code 512
    => Log closed Tue Dec  4 11:58:53 2012
    
    Any other ideas? Thanks! :)
     
  7. sparek-3

    sparek-3 Well-Known Member

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    Is this also affecting the ability to upgrade to 11.32.5.15?
     
  8. cPanelNick

    cPanelNick Administrator
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    You might have some missing files. You can restore them with

    Code:
    /usr/local/cpanel/scripts/updatenow.static --sync
    /usr/local/cpanel/scripts/upcp --force
    
    If that doesn't work, please open a ticket using the link in my signature.
     
  9. cPanelNick

    cPanelNick Administrator
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    Re: 11.30.7.4 was removed from httpupdate.cpanel.net! What is going on?

    http://forums.cpanel.net/f5/11-34-0-11-not-available-now-308441.html#post1275492

    The problem with the update servers has been resolved.
     
  10. nospa

    nospa Well-Known Member

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    It does not help. Please publish resolution for this on public, because we have the same problem with 11.34.0.9.

    - - - Updated - - -

    And what about 11.30.7.4 that was removed and added now again? Does it have any bugs before?
     
  11. garconcn

    garconcn Well-Known Member

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    Thanks. I can see 11.34.0.11 now.
     
  12. cPanelNick

    cPanelNick Administrator
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    Please open a ticket using the link in my signature.

    The problem was with the update servers, not the build.
     
  13. tmorton2

    tmorton2 Member

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    Thanks Nick,
    I opened ticket #3480963.

    -Taj
     
  14. turnip

    turnip Well-Known Member

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    After I tried updating I am getting Error 500 all over the place, including the update page.
     
  15. cPanelNick

    cPanelNick Administrator
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    Thanks. I escalated the ticket and will watch it.
     
  16. nospa

    nospa Well-Known Member

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    So servers that were updated to 11.30.7.4 few hours ago doesn't need to be updated again to 11.30.7.4 published on 19:40? They are fine and running bug-free cPanel, not the same as 11.34.0.11?
     
    #16 nospa, Dec 4, 2012
    Last edited: Dec 4, 2012
  17. cPanelNick

    cPanelNick Administrator
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    Please wait for the update to finish.
     
  18. cPanelNick

    cPanelNick Administrator
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    11.30.7.4 is the same as it was this morning, as is 11.34.0.11. There is no need to update again.
     
  19. sparek-3

    sparek-3 Well-Known Member

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    My issue is with 11.32.5.15, not 11.34 as this thread is about. But I managed to solve my issue by creating the file /etc/cpsources.conf and adding:

    HTTPUPDATE=208.82.118.100

    (208.82.118.100 is one of the randomly selected IP addresses that httpupdate.cpanel.net resolves to).

    It would appear that 11.32.5.15 has not synced across all mirrors yet. This may be the case with 11.34 as well.

    Adding this line to /etc/cpsources.conf just forces upcp to use that server for all updates.
     
  20. cPanelNick

    cPanelNick Administrator
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    It is available on all mirrors now. Be sure to remove the ip from /etc/cpsources.conf as http update ips do change, and you won't be able to update if that specific update machine is taken offline or re-iped.
     
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