11.38 backup system and determining why transfer failed.

kisonay

Member
Mar 21, 2013
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Are there any log files for the transfer of remote backups? All of a sudden my remote backups are failing on transfer.

I get an email saying that backups are complete but only 2 out of 30 accounts are actually transfered.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
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Hello :)

Yes, there is a separate log file for each backup run stored in the following directory:

Code:
/usr/local/cpanel/logs/cpbackup
An attempt to upload the archive to the remote destination is made after each account archive is generated, so you should be able to find a specific error message related to the FTP upload failure in the log file.

Thank you.

Edit: As of cPanel version 11.38, the FTP transfer process itself is logged to:

/usr/local/cpanel/logs/cpbackup_transporter.log
 

kisonay

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Mar 21, 2013
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Thank you both for your responses.

I knew about those log files but saw no reference to the transfer of the backups.

Whatever the problem was appears to have corrected itself but if it happens again, will do a better job of reviewing the log files.
 

cPanelKenneth

cPanel Development
Staff member
Apr 7, 2006
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The new backup system has a separate log for the transport mechanism. The transport mechanism is what transfers the backup(s) from the local server to remote servers. The transport log is /usr/local/cpanel/logs/cpbackup_transporter.log
 

kisonay

Member
Mar 21, 2013
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The new backup system has a separate log for the transport mechanism. The transport mechanism is what transfers the backup(s) from the local server to remote servers. The transport log is /usr/local/cpanel/logs/cpbackup_transporter.log

Thank you Kenneth, that is exactly what I was looking for.