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11.46 upgrade issues with FrontPage

Discussion in 'General Discussion' started by java_dude, Oct 23, 2014.

  1. java_dude

    java_dude Active Member

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    Hey all. I'm trying to get WHM upgraded to 11.46 from 11.44.1, but I keep getting the following error:
    I've never used these damn extensions and iirc I uninstalled them years ago when I set this server up. But I followed the instructions and used the uninstaller in WHM and it said the extensions were uninstalled. I also recompiled Apache and ensured no frontpage modules were listed. I then restarted cpanel... but I still get the same error! Did I miss something?

    Thanks!
     
  2. mtindor

    mtindor Well-Known Member

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    You probably just need to remove the frontpage RPM.

    Mike
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Did you use the "Uninstall Frontpage for All Users" feature in WHM? Also, check to make sure there are no frontpage RPMs present and remove them if there are. EX:

    Code:
    rpm -qa | grep -i frontpage
    Thank you.
     
  4. java_dude

    java_dude Active Member

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    Sure enough, there was a frontpage RPM installed. Removed it and the upgrade went smoothly. Thanks a lot! :)
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome.
     
  6. Peoplespaces

    Peoplespaces Well-Known Member

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    Where is this command 'Uninstall for all users' in 11.44.1.19?
     
  7. cPJacob

    cPJacob cPanel Product Owner
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    Twitter:
    cPanel & WHM software version 11.44 introduces an easy way to remove FrontPage in preparation for our own discontinuation of support. In WHM’s Uninstall FrontPage Extensions interface (Home >> FrontPage >> Uninstall FrontPage Extensions), the new Uninstall FrontPage For All Users option allows you to remove FrontPage from all user accounts and from your server at the same time. After you use this new option, FrontPage will be uninstalled, related features will no longer be available, and your server will ignore any related settings. You will not be able to reactivate FrontPage after you use this option.
     
  8. Peoplespaces

    Peoplespaces Well-Known Member

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    Thanks for the reply. However , I have not used that option and it does not appear in my WHM. Any other suggestions are most welcome.

    By the way, this is a new server and cPanel install with a couple of hundred accounts transferred in. That's probably why I don't have the option. I do see it on other servers.

    I have a lot of accounts with extensions still installed and would like to use this process. Any suggestions?
     
    #8 Peoplespaces, Nov 4, 2014
    Last edited: Nov 4, 2014
  9. cPanelMichael

    cPanelMichael Forums Analyst
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    Please post the output from:

    Code:
    cat /usr/local/cpanel/version
    Also, just to confirm, are you accessing Web Host Manager as "root" and do you not see "Uninstall FrontPage Extensions"?

    Thank you.
     
  10. Peoplespaces

    Peoplespaces Well-Known Member

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    Output 11.44.1.19

    Yes accessing WHM as root and the option is not there. There is no FrontPage main icon at all.
     
  11. cPanelMichael

    cPanelMichael Forums Analyst
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    Feel free to open a support ticket using the link in my signature if the option does not appear in WHM. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
  12. iso99

    iso99 Well-Known Member

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    Yep, got this notice this morning too. Waiting for cron to run update again haha.
     
  13. cPanelMichael

    cPanelMichael Forums Analyst
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    Did you complete any of the steps referenced in this thread?

    Thank you.
     
  14. remcie

    remcie Member

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    Hi All,

    I am experiencing exactly the same issue.
    I do have the "Uninstall FrontPage Extensions" option available, so uninstalling is no problem.
    However, before uninstalling FrontPage Extensions, the following message worries me a little:

    "Select this box to uninstall FrontPage Extensions on your system and for all users on your server. This is an irreversible action; after you remove FrontPage from your server you will not be able to reactivate it."

    I have about 20 different websites on this server. Some are ours, some are our clients websites.
    Not sure if any of these websites use FrontPage Extensions. Some of the websites are WordPress build, others Drupal and others HTML5.

    As uninstalling FrontPage is an irreversible action, I would like to be sure uninstalling doesnt affect any of these websites.
    Anyone an idea how to go about this?

    Many thanks!
     
  15. cPanelMichael

    cPanelMichael Forums Analyst
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    It's going to uninstall FP extensions for these websites, but it won't alter additional content. Your customers will no longer be able to use FrontPage extensions, as it's not supported or usable at all in cPanel version 11.46.

    Thank you.
     
  16. dualmonitor

    dualmonitor Active Member

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    Same problem here. I continue to get the same problem Java_dude gets. I also want to go to 11.46 from 11.44.1 (build 19), but I keep getting:

    In WHM in the message above, the words "Uninstall FrontPage Extensions interface" are linked. When I click I do get an interface and there's an option there that reads:

    "Uninstall Microsoft® FrontPage Extensions.
    Select this box to uninstall FrontPage Extensions on your system and for all users on your server. This is an irreversible action; after you remove FrontPage from your server you will not be able to reactivate it."

    I've checked the blue box next to "Uninstall Microsoft® FrontPage Extensions." and clicked the blue Uninstall button more than once and then tried to update WHM but I continue to get the error I pasted above.

    I have also done
    Code:
    rpm -qa | grep -i frontpage
    as root. There's no output in terminal when I ran that command.

    Finally, when I do

    Code:
    cat /usr/local/cpanel/version
    ...I get 11.44.1.19.

    Lastly, I'm unable to manually navigate Home >> FrontPage >> Uninstall FrontPage Extensions because there's no FrontPage available when I'm in Home.

    Any advice?
     
  17. cPanelMichael

    cPanelMichael Forums Analyst
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    Let us know if running the following commands allows cPanel to update successfully:
    Code:
    mkdir /root/fp.bak
    mv /usr/local/frontpage /root/fp.bak/
    /scripts/upcp --force
    Thank you.
     
  18. dualmonitor

    dualmonitor Active Member

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    I carried out the three commands above. When that finished running I then went to login to WHM in a browser and got the message thanking me for installing cpanel and asking me to go to verify my license at License Verification - cPanel Inc.. Went and did that, followed the command suggested there:

    Code:
    /usr/local/cpanel/cpkeyclt
    That seemed to work with one minor glitch. After logging in to WHM / cpanel with my credentials again it mentioned that modSecurity was now available, and asked if I wanted to enable it. I selected that it be enabled and then proceeded, but it threw an error. (Sorry, I didn't screenshot it. Was anxious at this point and not thinking.)

    Then I tried logging in again to WHM/cpanel and this time when it offered if I wanted to enable modSecurity, I declined and now I can get into WHM/cpanel with no problem. Looks like things are resolved for the time being.

    Thanks!
     
  19. SigmaWeb

    SigmaWeb Active Member
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    Thanks for this Michael, solves the fp problem when already uninstalled :)
     
  20. Solokron

    Solokron Well-Known Member

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    Re: WHM version 11.46 FrontPage Uninstall

    I have performed this myself but I am still receiving the error during an update.
     
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