Operating System & Version
Centos 7.9
cPanel & WHM Version
11.92.0.12

Burti

Member
Apr 25, 2018
16
3
3
Turkey
cPanel Access Level
Root Administrator
Hello,

When I try to update latest version I got this errors;

Code:
[[email protected] ~]# /scripts/upcp --force
[2021-12-09 04:44:16 +0300]   Detected cron=0 (--force passed on command line)
----------------------------------------------------------------------------------------------------
=> Log opened from cPanel Update (upcp) - Slave (11506) at Thu Dec  9 04:44:16 2021
[2021-12-09 04:44:16 +0300]   Detected cron=0 (--force passed on command line)
[2021-12-09 04:44:16 +0300]   1% complete
[2021-12-09 04:44:16 +0300]   Running /usr/local/cpanel/scripts/preupcp
[2021-12-09 04:44:16 +0300]   Running Standardized hooks
[2021-12-09 04:44:16 +0300]   2% complete
[2021-12-09 04:44:16 +0300]   mtime on upcp is 1616092632 (Thu Mar 18 21:37:12 2021)
----------------------------------------------------------------------------------------------------
=> Log opened from /usr/local/cpanel/scripts/updatenow (11512) at Thu Dec  9 04:44:17 2021
[2021-12-09 04:44:17 +0300]   Running version '11.92.0.12' of updatenow.
[2021-12-09 04:44:17 +0300]   Detected version '11.100.0.0' from version file.
[2021-12-09 04:44:17 +0300]   --force passed on command line. Upgrade will disregard update config settings.
[2021-12-09 04:44:17 +0300]   Target version set to '11.100.0.5'
[2021-12-09 04:44:17 +0300]   Switching to version 11.100.0.5 of updatenow to determine if we can reach that version without failure.
[2021-12-09 04:44:17 +0300]   Retrieving and staging /cpanelsync/11.100.0.5/cpanel/scripts/updatenow.static.bz2
[2021-12-09 04:44:17 +0300]   Using mirror '*.*.*.*' for host 'httpupdate.cpanel.net'.
[2021-12-09 04:44:17 +0300]   Become an updatenow.static for version: 11.100.0.5
=> Log closed Thu Dec  9 04:44:17 2021
[2021-12-09 04:44:18 +0300]   17% complete
[2021-12-09 04:44:18 +0300] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1639014256.log --force` failed, exited with code 2 (signal = 0)
=> Log closed Thu Dec  9 04:44:18 2021
 

andrew.n

Well-Known Member
Jun 9, 2020
930
345
63
EU
cPanel Access Level
Root Administrator
Can you check the log file if there is an error shown up there?

/var/cpanel/updatelogs/update.1639014256.log
 
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Burti

Member
Apr 25, 2018
16
3
3
Turkey
cPanel Access Level
Root Administrator
Orada bir hata varsa günlük dosyasını kontrol edebilir misiniz?

/var/cpanel/updatelogs/update.1639014256.log

Code:
[[email protected] ~]# tail -30 /var/cpanel/updatelogs/update.1639014256.log
----------------------------------------------------------------------------------------------------
=> Log opened from cPanel Update (upcp) - Slave (11506) at Thu Dec  9 04:44:16 2021
[2021-12-09 04:44:16 +0300]   Detected cron=0 (--force passed on command line)
[2021-12-09 04:44:16 +0300]   1% complete
[2021-12-09 04:44:16 +0300]   Running /usr/local/cpanel/scripts/preupcp
[2021-12-09 04:44:16 +0300]   Running Standardized hooks
[2021-12-09 04:44:16 +0300]   2% complete
[2021-12-09 04:44:16 +0300]   mtime on upcp is 1616092632 (Thu Mar 18 21:37:12 2021)
----------------------------------------------------------------------------------------------------
=> Log opened from /usr/local/cpanel/scripts/updatenow (11512) at Thu Dec  9 04:44:17 2021
[2021-12-09 04:44:17 +0300]   Running version '11.92.0.12' of updatenow.
[2021-12-09 04:44:17 +0300]   Detected version '11.100.0.0' from version file.
[2021-12-09 04:44:17 +0300]   --force passed on command line. Upgrade will disregard update config settings.
[2021-12-09 04:44:17 +0300]   Target version set to '11.100.0.5'
[2021-12-09 04:44:17 +0300]   Switching to version 11.100.0.5 of updatenow to determine if we can reach that version without failure.
[2021-12-09 04:44:17 +0300]   Retrieving and staging /cpanelsync/11.100.0.5/cpanel/scripts/updatenow.static.bz2
[2021-12-09 04:44:17 +0300]   Using mirror '178.18.193.52' for host 'httpupdate.cpanel.net'.
[2021-12-09 04:44:17 +0300]   Become an updatenow.static for version: 11.100.0.5
=> Log closed Thu Dec  9 04:44:17 2021
[2021-12-09 04:44:18 +0300]   17% complete
[2021-12-09 04:44:18 +0300] E Running `/usr/local/cpanel/scripts/updatenow --upcp --log=/var/cpanel/updatelogs/update.1639014256.log --force` failed, exited with code 2 (signal = 0)
=> Log closed Thu Dec  9 04:44:18 2021
 

andrew.n

Well-Known Member
Jun 9, 2020
930
345
63
EU
cPanel Access Level
Root Administrator
The best would be to Submit a Ticket directly at cPanel as from the logs we don't see why the upgrade fails. Alternatively you can hire a cPanel Certified Professional from Resources to have a closer look for you.
 
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