SOLVED 3rd Party cPanel License Question

nootkan

Well-Known Member
Oct 25, 2006
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9
168
I have a cPanel license for my dedicated server that I pay for monthly through a 3rd party server farm and recently my clients have been receiving emails asking them to open email attachments and accept the new privacy policy from cPanel or risk loosing their account. I haven't sent these and received one myself on my server email address and they look legit. Is this something that can be ignored as being a spam email or has cPanel sent out emails recently asking users to accept their new privacy policy?
 

quietFinn

Well-Known Member
Feb 4, 2006
1,338
147
193
Finland
cPanel Access Level
Root Administrator
I haven't got any emails like that.
" asking them to open email attachments " does not sound good...

It's quite easy to make emails look like they are coming from cpanel.
 
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nootkan

Well-Known Member
Oct 25, 2006
146
9
168
Thanks for the replies. I figured as much but wanted to confirm as the headers all looked legit.

One of my clients opened the attachment out of curiosity (Don't ask) and it provided an html page with a login to a fake cPanel page. I have since scolded him and he assures me he closed it down without trying to login.

My mailscanner (csf) software is catching most of them but a couple have gotten through. I have tried to learn them as "spam" but the results come back as 0 messages read unless I learn them as "spam and report" so the spammer has learned how to circumvent the learning features of mailscanner it seems.

Thanks for the help.
 

ffeingol

Well-Known Member
PartnerNOC
Nov 9, 2001
631
207
343
cPanel Access Level
DataCenter Provider
cPanel does not know who your customers are and 'technically' cPanel does not even know who you are, since you have your license through a 3rd party. It's pretty easy to add /cpanel to just about any domain and come up with a really large list of phishing targets.
 
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