403 error when installing epel powertools - CentOS 8

Operating System & Version
CentOS 8.4
cPanel & WHM Version
latest (installer version v00113 rea4a1bf80238e28f93160a4fee56cc27b75a11a6)

NotATether

Registered
Sep 13, 2021
3
0
1
Ethiopia
cPanel Access Level
Root Administrator
This is a new CentOS 8 server I have rented and I'm trying to install CPanel from the command line.

The instructions say to download cPanel & WHM from this link:


When running the installer, I am getting a 403 error related to the downloading of a specific https://dl.fedoraproject.org/pub/epel/epel-release-latest-8.noarch.rpm file (this particular file is no longer present in this location):

Code:
2021-09-13 11:11:29  350 [15235] (DEBUG):   - ssystem [BEGIN]: /usr/bin/yum -y install https://dl.fedoraproject.org/pub/epel/epel-release-latest-8.noarch.rpm --enablerepo=powertools
2021-09-13 11:11:30  350 [15235] (DEBUG):     [MIRROR] epel-release-latest-8.noarch.rpm: Status code: 403 for https://dl.fedoraproject.org/pub/epel/epel-release-latest-8.noarch.rpm
Then the installer aborts.

epel is already installed on this server (by the installer apparently), and Powertools repo has been enabled manually using yum config-manager --set-enabled powertools

How should I proceed with the installation?
 

cPJustinD

Administrator
Staff member
Jan 12, 2021
286
51
103
Houston
cPanel Access Level
Root Administrator
Hello there! We did see some reports of the error previously, although we've seen instances where trying after a few hours allows the install to complete. It's currently unclear what exactly is occurring.

I think it would be best to open a support ticket so that our analysts can review the issue more thoroughly and determine what exactly is occurring. You can submit a support request using the "Submit a ticket" link in my signature below.

Please be sure to link this thread when opening the ticket and provide the ticket number here so that we can track the issue appropriately. If possible, please post the resolution on this thread as it may help other community members with similar issues.
 

NotATether

Registered
Sep 13, 2021
3
0
1
Ethiopia
cPanel Access Level
Root Administrator
Hello there! We did see some reports of the error previously, although we've seen instances where trying after a few hours allows the install to complete. It's currently unclear what exactly is occurring.

I think it would be best to open a support ticket so that our analysts can review the issue more thoroughly and determine what exactly is occurring. You can submit a support request using the "Submit a ticket" link in my signature below.

Please be sure to link this thread when opening the ticket and provide the ticket number here so that we can track the issue appropriately. If possible, please post the resolution on this thread as it may help other community members with similar issues.
Hi, thanks for your reply.

You were right, when I retried the installer a few hours later, the installation succeeded. I don't know if this had anything to do with it, but I closed and opened another terminal session as well.

In particular, downloading the install script again did not fix the problem.
 

NotATether

Registered
Sep 13, 2021
3
0
1
Ethiopia
cPanel Access Level
Root Administrator
Hello again. As you noted the installation succeeded, were you able to get logged into WHM and begin the Basic WebHost Manager Setup?

How do I get started after installing cPanel?
Yes I did manage to log in, but first I had to run whmlogin from the command line to generate a root login link, then I could create a cPanel user and use it to log in to cPanel normally.