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403 Error When Trying to Use PHP 7.1 or 7.2

Discussion in 'EasyApache' started by sbhooley, Jan 25, 2018.

  1. sbhooley

    sbhooley Member

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    I have used easyapache4 to install php 7.1, and php 7.2.
    I am using litespeed webserver, and I made sure php 7.1, and 7.2 are both configured there as well.

    I can use php 7.0 no problem. If I try to switch php to 7.1 or 7.2 in any way shape or form my website refuses to load, I only get a 403 error. I checked the error logs and did not find anything helpful.

    Looking for a little guidance on how to troubleshoot/proceed. Thanks!
     
    #1 sbhooley, Jan 25, 2018
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Did you check the Apache error log (/usr/local/apache/logs/error_log) to see if anything appeared when you encountered that error code in your browser? If so, feel free to open a support ticket using the link in my signature so we can take a closer look.

    Thank you.
     
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    #2 cPanelMichael, Jan 25, 2018
  3. sbhooley

    sbhooley Member

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    Log shows:

    MIME type [application/x-httpd-php72] for suffix '.php' does not allow serving as static file, access denied!
     
    #3 sbhooley, Jan 25, 2018
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
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    #4 cPanelMichael, Jan 25, 2018
  5. sbhooley

    sbhooley Member

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    Looks like it's not a cpanel issue. Its something to do with litespeed. Feel free to close this, I will take it up with them
     
    #5 sbhooley, Jan 25, 2018
  6. cool_recep

    cool_recep Member

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    Same problem here. Any solution?
     
    #6 cool_recep, Mar 19, 2018
  7. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    Do you have root access to this system? If so, did you check the Apache error log (/usr/local/apache/logs/error_log) to see if anything appeared when you encountered that error code in your browser?

    Thank you.
     
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    #7 cPanelMichael, Mar 19, 2018
  8. cool_recep

    cool_recep Member

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    I have the root access. It's dedicated server but I have no idea on how to view /usr/local/apache/logs/error_log.
     
    #8 cool_recep, Mar 19, 2018
  9. cool_recep

    cool_recep Member

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    Code:
    2018-03-19 23:23:26.260342 [NOTICE] [/home/technopa/public_html/sosyal/.htaccess:14] Unsupported ErrorDocument URL: default, must start                                                                                                      with '/' or 'http'.
2018-03-19 23:23:26.260351 [NOTICE] [/home/technopa/public_html/sosyal/.htaccess:15] Unsupported ErrorDocument URL: default, must start                                                                                                      with '/' or 'http'.
     
    #9 cool_recep, Mar 19, 2018
  10. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    The error message suggests you are using an unsupported ErrorDocument entry in the .htaccess file referenced in the log output. You can remove those entries from the .htaccess file, as custom ErrorDocument entries are not required. Instead, you simply upload the custom error pages to the document roots of the websites and they take affect automatically.

    Thank you.
     
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    #10 cPanelMichael, Mar 19, 2018
  11. cool_recep

    cool_recep Member

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    I've created a new topic. It is not just XenForo but Wordpress too giving 403.
     
    #11 cool_recep, Mar 19, 2018
  12. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    #12 cPanelMichael, Mar 19, 2018
    cool_recep likes this.
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