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403 Forbidden error - please help!

Discussion in 'General Discussion' started by degroundshaker, Jan 30, 2012.

  1. degroundshaker

    degroundshaker Registered

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    My name is Mekey Salaria. I had opted for Linux shared hosting package.

    Currently I am hosting 2 websites on cPanel.

    one of them is jkdownload.com

    In jkdownload.com, I have uploaded few PHP files. With all permissions set to chmod 777.

    I can see are php files getting displayed and working.

    But the major error which I am getting is in validate_music.php

    In this file, I have written php code to get values from user through a form and then save those values in database. But when I click "add" button, it shows me an unexpected error every time when i try to add values to database. The error says:

    Forbidden

    You don't have permission to access /validate_music.php on this server.

    "Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

    Apache/2.0.63 (Unix) mod_ssl/2.0.63 OpenSSL/0.9.7a mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635 PHP/5.2.16 Server at jkdownload.com Port 80"

    I contacted customer support for the solution but no solution.

    Kindly please look into the problem and provide me with the solution for this.

    I shall be very thankful to you for this act of kindness.
     
  2. linux7802

    linux7802 Well-Known Member

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    Your hosting provider or developer can only help you because we are not having access to your domain hosted server as well as file validate_music.php. You can try following solutions, check files path which you have used in the file validate_music.php and there permission/ownerships or try to rename the .htacess file present under the public_html directory because many reason cause such problem therefore try to resolve issue from hosting provider ....
     
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