Jan 30, 2012
cPanel Access Level
Website Owner
My name is Mekey Salaria. I had opted for Linux shared hosting package.

Currently I am hosting 2 websites on cPanel.

one of them is

In, I have uploaded few PHP files. With all permissions set to chmod 777.

I can see are php files getting displayed and working.

But the major error which I am getting is in validate_music.php

In this file, I have written php code to get values from user through a form and then save those values in database. But when I click "add" button, it shows me an unexpected error every time when i try to add values to database. The error says:


You don't have permission to access /validate_music.php on this server.

"Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

Apache/2.0.63 (Unix) mod_ssl/2.0.63 OpenSSL/0.9.7a mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/ PHP/5.2.16 Server at Port 80"

I contacted customer support for the solution but no solution.

Kindly please look into the problem and provide me with the solution for this.

I shall be very thankful to you for this act of kindness.


Well-Known Member
Dec 14, 2007
cPanel Access Level
Root Administrator
Your hosting provider or developer can only help you because we are not having access to your domain hosted server as well as file validate_music.php. You can try following solutions, check files path which you have used in the file validate_music.php and there permission/ownerships or try to rename the .htacess file present under the public_html directory because many reason cause such problem therefore try to resolve issue from hosting provider ....